Job description
Who You Are
There’s a good reason you’re always the #1 invite for a night out—you have an uncanny ability to strike up conversations and make friends anywhere. Your knack for talking to people isn’t just about confidence; you genuinely love an interesting conversation, and it only takes five minutes of getting to know someone before you end up looking at pictures of their dog and referring to their mother by her first name. You deeply believe in the power of asking. Asking for favors, or specials, sure, but also asking people what they need and want, and if you can help them solve their problems.
Getting what you set out to achieve is its own kind of high, and chasing that feeling has made you driven, goal-oriented, and just the right amount of competitive. You strive for personal growth and are proactive in finding ways to improve yourself and your craft. You love the hunt of a sale and know the biggest wins are sometimes in the smallest details. You’d really love to find an amazing product and a team of coworkers you can really get behind—so you know that when you’re using your people-skills superpowers, you’re using them for good. In this case, helping event professionals sleep better at night. At Swoogo, sales is a team sport, and you know how to help and receive help in turn.
Are you already calculating a strategy to win this job? You might be our next Inbound Sales Development Representative.
About the Role
As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this opportunity.
As a member of the Pre-Sales team, you’ll drive a unified effort with our Marketing and Partnership teams to delight our prospects from their very first interaction with Swoogo.
In this role you will:
- Manage all incoming leads from various channels, including website forms, chat, industry events and webinars.
- Qualify leads to identify the best fit for our solutions and seamlessly connect them with the right internal team.
- Manage our chatbot, ensuring a smooth and informative experience for every visitor.
- Be the voice of Swoogo, answering questions, providing resources, and capturing valuable leads.
- Nurture pre-webinar relationships and follow up with post-webinar attendees. Turn passive viewers into engaged customers through targeted messaging and personalized outreach.
- Represent Swoogo at industry and partner events, building lasting relationships with our future customers.
- Tracking your progress, analyzing results, and using data to continually refine your approach.
- Partner with Marketing and Partnership teams to execute on joint campaigns
- Become an expert in the discovery process, helping to solve challenges of our prospects.
- Manage a clean and accurate pipeline at all times
- Consistently exceed your monthly & quarterly targets
- Lead a consultative sale by becoming an expert in both the event industry and the Swoogo product
- Proactively share stories, wins, and losses with the sales team to better understand what works and what doesn’t
What You’ve Done Before
- 1-3 years experience in sales
- Understand how to run discovery calls, maintain prospect engagement, and schedule next steps
- Self-starter and problem solver
- Love the thrill of building a relationship and getting a prospect excited to learn more
- Target focused and detail oriented
- You are a team player with an entrepreneurial spirit
- You have a growth mindset
- Excellent time management skills
- A positive can do attitude
- Excellent written and verbal communication skills
It’d Be Great If You’ve Done This
- Experience working in B2B SaaS
- Experience using CRMs (ie Salesforce, Hubspot)
- Understanding of the events industry
- Formal training on solution based selling methods
Salary, Benefits, & How We Work
Learn more about Swoogo and how we work.