Summary
The job is for a Contractor Analyst in Operational Risk Management (ORM) for Issue Management within a credit union. The role involves supporting daily operations of issue management, partnering with various teams, performing gap analyses, and ensuring issues are captured timely. The candidate should have experience in the credit union/financial services industry, knowledge of regulatory frameworks, and strong communication skills.
Requirements
- Experience in the credit union/financial services industry with a focus on regulatory frameworks, information security assessments, and remediation activities
- Effective planning and organizational skills
- Effective research, analytical and problem solving skills
- Strong verbal, written and interpersonal communication skills, including technical writing
Responsibilities
- Support the daily operations of issue management
- Partner with RCSA and control testing teams as well as issue remediation tracking
- Research, facilitate meetings, and support the business in ensuring issues are captured timely
- Perform in depth and comprehensive gap analyses to determine the root cause of process gaps and regulatory compliance failures
- Attend meetings with stakeholders within IT and across the credit union to assess and encourage the need for submitting issues impacting information security
- Aid in the development of action plans and ensure those plans will address the root cause of the issue
- Review evidence packages to confirm successful remediation of issue
- Support metrics and reporting around issues and event processes
- Aid the business units in understanding issue management
- Keep current with Information Security best practices and industry trends, and communicate/apply these practices to policy improvements and compliance actions
Preferred Qualifications
- Desired Bachelor Degree in business, information systems or related field or equivalent work/military experience
- Ability to present findings and conclusions clearly and concisely
- Experience in working with all levels of staff, management, stakeholders, and third parties
- Ability to build effective relationships through rapport, trust, diplomacy, and tact
- Strong word processing and spreadsheet software skills
Benefits
Remains cognizant of and adheres to Navy Federal policies, procedures and regulations pertaining to the Bank Secrecy Act
