Smarsh

Founded in 2002, we provide cloud-based communications data and intelligence solutions within the software development industry. With 1,001-5,000 employees globally, we help organizations manage compliance, mitigate risk, and extract value from digital communications.

Our platform offers cloud-based capture, archiving, and supervision across over 80 channels. We use AI-enabled solutions to unify, secure, and intelligently manage communications data. Key offerings include:

• Capture: We ingest and unify all communications data (mobile, voice, email, chat) in native formats.
• Archive: We preserve unstructured communications data with compliant, cloud-native storage, enhanced by AI.
• Surveillance: We use AI to identify risks and provide real-time insights, detecting potential issues and offering automated alerts.
• Discovery: We streamline workflows with AI to identify, preserve, review, and export communications data for investigations.

We help clients address risks like insider trading, market manipulation, and conflicts of interest. We also provide proactive intelligence for employee conduct. Data protection is ensured through encryption.

We serve top banks, insurers, investment firms, government agencies, small/mid-sized firms, and enterprises. We are trusted by 18 of the 20 largest financial institutions and over 6,500 customers globally. Gartner recognized us as a leader in its 2025 Magic Quadrant for Digital Communications Governance and Archiving. Our specialties include risk-based surveillance, information governance, and various digital communication archiving.

Our mission is to enable organizations to manage risk and embrace innovation by capturing, storing, and monitoring communications. We aim to transform required communications data into business intelligence using AI, helping to reduce risk, accelerate innovation, and improve decision-making.

Our guiding principles include leading with excellence, owning outcomes, and acting as One Smarsh. These principles mean we uphold high standards, take accountability, act decisively, and foster a respectful, inclusive environment through collaboration.

We have a global team of 1,001-5,000 employees, including over 1,000 customer-dedicated experts. We foster a collaborative and innovative culture, recognized as a 2025 USA Today Top Workplace. This culture supports employee empowerment, innovation, and people-powered business growth through investments in development.

We value inclusion, which is integrated into our guiding principles. We promote listening, transparency, and create space for every voice. We are a global community with team members across more than 10 countries, and we foster connection and knowledge sharing through peer networking. Employees are given autonomy and support to grow their careers alongside global experts.

We offer a range of employee benefits and perks, including:

• Healthcare insurance (medical, dental, vision) and flexible spending accounts (FSAs).
• Fully paid life and disability insurance.
• Retirement savings with a 4% 401K match, immediately vested.
• Flexible “take-what-you-need” time off policy and flexible work arrangements.
• Monthly wellness allowance for various health-related expenses.
• A four-week sabbatical program after six years of service.
• An employee recognition program for peer nominations.
• Paid time off for volunteering through the Full Circle community partnership.
• An Employee Assistance Program (EAP) for confidential support.
• Commuter benefits for transit, biking, and parking.
• Paid parental leave.
• Competitive salary and company bonus programs.
• Stock options.
• Workplace pension scheme.
• Maternity and paternity schemes.