Insurance Manager

at Laka
๐Ÿ‡ณ๐Ÿ‡ฑ Netherlands - Remote
๐Ÿข Business๐ŸŸ  Manager

Job description

๐Ÿ‘‹๐Ÿป Hello, we’re Laka

You might not have heard of us yet - that’s OK, you’ve found us now - come and find out more about our journey…

Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong - a better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other. We exist to rewrite the rules of insurance so itโ€™s something people stand with, not against.

Our model: Laka makes sure everything runs smoothly for The Collective - from exceptionally fast claims, splitting the cost fairly, guaranteeing a maximum price and all the other heavy lifting of a regulated insurance business. For that service, the collective pays Laka a fee relative to the claims in a month.

Take a closer look at exactly what this means and how it works here.

What have we been up to since then…?

In a nutshell, we’ve been very busy! Here are a few of the massive achievements we’ve had:

๐Ÿš€ Raised $10.4 million at series B!

๐Ÿš€ Grown the team to over 60 Lakanauts, based across the UK and NL, enabling a choice-based, remote-first way of working

๐Ÿš€ Launched Laka in a total of 9 countries, essentially helping more people in more places!

๐Ÿš€ Captured the UK and NL enthusiast cyclist market and expanded into commercial business partnering

๐Ÿš€ Been awarded ‘Best Cycle Insurance Provider’ (for the past 7 years in a row - go us! ๐Ÿฅณ)

๐Ÿš€ Opened 3 shiny new offices in London, Bristol & Amsterdam to provide spaces for people to collaborate as they like

๐Ÿš€ We’ve also achieved a 5* rating on Google Reviews and Glassdoor - go check us out!

Help us continue to change an outdated industry…

Weโ€™re growing real fast on our path to make the Laka collective model the industry standard and weโ€™re expanding across segments, products, and territories. Weโ€™re looking for innovative, bold and brave minds to help us build the worldโ€™s best insurance company.

About the role

We are looking for an Insurance Manager based in the Netherlands to join our growing team. In this role, you will play a key part in supporting the development of innovative insurance products, working closely with data and pricing teams to ensure competitive and sustainable offerings. The ideal candidate will either bring experience as a Policymaker or demonstrate the potential to grow into this strategic position, contributing to the direction and evolution of our insurance portfolio.

Responsibilities:

Product Development & Delivery

  • Collaborate with internal teams to support the design, build, and launch of new insurance products in line with Lakaโ€™s product roadmap
  • Assist in delivering key product development milestones on time and to specification
  • Continuously refine and enhance existing insurance offerings based on feedback, data, and evolving customer needs
  • Monitor industry trends and competitor products to help inform product improvements and innovation

Data Analysis & Pricing Collaboration

  • Work with actuarial and pricing teams to analyse risk pool performance and segment-level behaviour
  • Use internal data to derive actionable insights that improve product performance and pricing accuracy
  • Ensure that pricing strategies reflect risk realities while delivering strong customer value
  • Act as the link between insurance operations and pricing to ensure alignment across departments

Policymaking & Regulatory Readiness

  • Take ownership of, or work toward assuming, the responsibilities of a registered Policymaker in the Netherlands
  • Understand and apply the AFM and DNB suitability requirements for policymakers within an authorised (or under-authorised) agent structure
  • Demonstrate or develop the necessary competence, integrity, and professionalism expected of a policymaking role in the financial sector
  • Support regulatory and compliance activities as they relate to insurance product governance and oversight

๐Ÿš€ Could this be you?

๐Ÿ‘ฉโ€๐Ÿ’ป Professional knowledge.

  • General knowledge of financial markets, products and services
  • Specific knowledge of the MGA business and its processes.
  • This knowledge must have been acquired within the past five years in a relevant working environment

๐Ÿง‘โ€๐Ÿ’ผ Skills and experience

  • Managerial skills: experience in day-to-day policy and organizational management
  • Managerial skills: gained in a hierarchical relationship
  • At least two years of work experience, including at least one consecutive year in a relevant position

๐Ÿงญ Integrity of business operations

  • Adequacy with respect to managing and conducting business with integrity, including monitoring risks such as IT and finance

๐Ÿ•ฐ๏ธ Availability and independence

  • Policymakers must have sufficient time available for their function
  • For certain companies, there is also a requirement of independence of mind

๐ŸŽ“ Education

  • An HBO degree from an education relevant to the company is required
  • For a generic education, additional work experience is required to meet the requirements

๐ŸŒŸ Our perks

๐Ÿ  Remote-first way of working - you choose whether you work from home or our beautiful offices in London, Bristol and Amsterdam(we have no minimum expectation of how many days you come in, although we’d love to see your friendly face!)

๐Ÿ“ˆ Share options - we want you to be rewarded for Laka’s success - everyone in the business is granted share options when they join

๐Ÿ’ฐ Performance driven scheme - if the company hits its targets, you’ll get a cash bonus of 5% of your base salary annually

๐ŸŒด Annual leave - 25 days holiday (plus bank holidays), with the option to roll over up to 5 days per year

๐Ÿ’ถ Pension scheme - Laka pays 3% of your base salary into your pension to help you save for the future

๐Ÿ’Š Private medical insurance - weโ€™ll give you individual private cover, with the option to add partners & dependants too (at a small cost)

๐Ÿฝ Lunch on us - ยฃ15 every first Wednesday of the month to enjoy lunch on Laka - pop out locally with people in the office, or order-in at home, the choice is yours

๐Ÿ’ƒ Company-wide events - we love getting everyone together as much as possible - expect regular events throughout the year, for team building, bonding, and general good old-fashioned fun!

๐ŸŽณ Monthly socials - as if quarterly company events weren’t enough, we also give each office a budget for a monthly social activity (think anything from low-key dinner & drinks through to adventure golf, paddleboarding, bowling, electric darts, trampoline parks and more!)

๐Ÿ‘š Laka swag - we’ll give you some lovely Laka kit to get you started, including a jumper & t-shirts so you can feel (& look) like part of the family

๐Ÿšด Laka credit - for all you cyclists, we’ll give you ยฃ10 credit per month towards insuring your bike(s) with us - plus give you access to a bunch of cycling industry discounts

๐Ÿง  Mental health support - unlimited support via Spill, including one-to-one therapy sessions

๐ŸŒˆ Belonging at Laka

We’re committed to building and sustaining a business that promotes diversity, equity, inclusion and belonging - our customer collective is broad and inclusive, and we’d like our own people to be too. We’re fast becoming a global community of people and we believe each person’s unique qualities should be celebrated as they are a huge part of what makes Laka a great place to be. We’d love you to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or anything else that makes you, you. If youโ€™d like to request a reasonable adjustment as part of our application or assessment process, please let us know by emailing View email address on apply.workable.com

To find out more about what itโ€™s like to work at Laka, visit our careers page here.

Our customer collective is broad and inclusive, and we’d like our own people to be too. We continuously strive to build a diverse team from all backgrounds as we believe that varied experiences and perspectives makes the Laka collective even stronger. If youโ€™d like to request a reasonable adjustment as part of our application or assessment process, please let us know by emailing [email protected]

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