Job description
About Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.
Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for a Business Technology Intern with technical support capabilities to join our team. In this role, you will primarily focus on working with Workato automations to improve operation processes, while also providing some technical support as needed. You’ll collaborate with the team to understand existing workflows and help enhance operational efficiency.
In this role, you will also be responsible to:
Automation Work (80%)
Learn and work with Workato automation platform
Assist with building and modifying automation workflows
Document automation processes and procedures
Test automations to ensure they’re functioning correctly
Help identify opportunities for process improvements
Work with team members to understand business requirements
Apply Workato best practices to automation development
Technical Support (20%)
Assist with basic technical support tasks during peak periods
Help document common processes in the knowledge base
Test new technology implementations from an end-user perspective
Provide general technical assistance to the team as needed
Requirements
Qualifications / Experience / Technical Skills
Currently enrolled in a university program in Business, Information Technology, or a related field
Interest in business process automation (no prior Workato experience required)
Basic understanding of how different software systems interact
Willingness to learn new technical concepts
Familiarity with common business applications (Google Workspace, Slack, Zoom etc.)
Basic troubleshooting skills
Ability to follow technical documentation
Soft Skills / Personal Characteristics
Detail-oriented with good organizational skills
Basic problem-solving abilities
Good written and verbal communication
Eager to learn new technologies and processes
Ability to follow instructions and ask questions when needed
Collaborative team player
Interest in improving business efficiency through technology
