Summary
The job is for an Italian B2B Sales Advisor position that is fully remote within Greece. The role involves handling customer inquiries, selling products and services, maintaining accurate records, providing assistance, resolving complaints, and collecting feedback. The required qualifications include native or near-native Italian speakers, fluency in English, clear communication skills, tech savvy/knowledge of MS office tools, enthusiasm, patience, empathy, and multi-tasking abilities.
Requirements
- Native or near-native Italian speakers
- Fluency in English
- Clear Communication Skills
- Tech savvy/Knowledge of MS office tools
Responsibilities
- Handle customer inquiries via email and chat, giving prompt answers to customer questions
- Sell products and services in order to meet customer needs
- Ensure that the customer is satisfied and adequately taken care of while making a purchase
- Keep accurate records of customer interactions and transactions in the CRM system
- Maintain a high level of company product knowledge to effectively answer customer queries
- Provide assistance, resolve complaints, answer questions in the best interest of the customers
- Collect prompt and accurate customer feedback
Preferred Qualifications
Enthusiastic, patient, empathetic, multi-tasking and communicative
Benefits
- Competitive compensation
- Rewarding bonus scheme
- Permanent contract
- Private health care benefits
- Daily meal allowance
- Relocation package for candidates outside Greece
