Key Account Support Specialist

at Ramboll
  • $70k-$95k
  • Remote - United States

Remote

Customer Service

Mid-level

Job description

Company Description

Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries with thousands of experts working across 70 offices in the Americas. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow.

Job Description

Job locations: Preferred - Seattle or Vancouver, WA, Portland, OR, or Denver, CO. Arlington, VA and Atlanta, GA will also be considered.

Are you an administrative professional who is skilled at understanding internal and external client needs and working to achieve them? Are you an organized and efficient independent worker who also thrives in being part of a national collaborative team?  Ramboll is seeking a Data Center Key Account Support Specialist to assist its technical project managers, and engineers and scientists to deliver complex, multi-disciplinary due diligence and design projects. This position will require attention to detail, ability to learn quickly and integrate knowledge with large teams (15+), and take on leadership initiatives.

If this sounds like you, or you’re curious to learn more, then this role could be the perfect opportunity for you. Join our Data Center team as our new Key Account Support Specialist.

Your new role

As our new Key Account Support Specialist, you will join our team of scientists and engineers preferable located in and associated with our Seattle, Washington office, or working remotely from Vancouver, Washington or Portland, Oregon.  Other locations may be considered, including Denver, Colorado, Arlington, Virginia, or Atlanta, Georgia.

Your key responsibilities will be:

  • Providing administrative support to Data Center Key Account teams during the project lifecycle (qualification; proposal; execution; final delivery). Duties would include overseeing the formatting and technical editing of proposals and large reports (Microsoft Word; Adobe Acrobat), compilation of client-ready deliverables.
  • Assist Project Owners and Project Managers, and the Business Finance team to establish new project setups/maintain procurement portals, manage MSA/Work Orders, develop reporting templates, process vendor subcontracts (e.g., using templates to onboard new vendors, obtain necessary Health and Safety documentation, track contract edits and revisions, collaborate with Ramboll Legal, maintain vendor insurance documentation).
  • Collaboration with technical teams during the course of project work to assist with various administrative tasks, including meeting scheduling, creating and tracking proposal and project milestones/submittal deadlines, recording/preparing meeting minutes and documenting action items, development of presentation materials (based on input from technical team leads).
  • Compile, develop, and maintain Key Account templates (proposals, team resumés, presentation materials, report deliverables).
  • Work on multiple projects and tasks simultaneously and meet high-quality standards on project deliverables.

About you

  • Proven experience providing administrative support excellence in a relevant industry setting (consulting, legal, civil engineering, government, academic)
  • 6+ years of relevant administrative support experience
  • Demonstrated experience working with large (>15 individuals) teams, based in multiple locations
  • Experience in a fast-paced, deadline oriented field, requiring independent motivation and team collaboration to meet competing priorities.
  • Experience with managing other administrative support professionals to achieve consistent, high quality, and on-time deliverables

What we can offer you

  • Commitment to your career development
  • Leaders guided by our Leadership Principles
  • A culture that welcomes you as the unique person you are
  • Inspiration from colleagues, clients, and projects
  • The long-term thinking of a foundation-owned company

Salary Transparency Statement

At Ramboll, your base pay is only part of your overall total compensation package. At the time of this posting, this role is likely to be compensated at an annual base salary between $70,000 and $95,000.  Actual pay may be more or less than the posted range, depending on numerous factors, including experience, geographical location, internal equity, market conditions, education/training and skill level, and does not include bonuses, overtime, or other forms of compensation or benefits.

Work at the heart of sustainable change

Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start – and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential.

Ready to join us?

Please submit your application. Be sure to include all relevant documents including your CV and a cover letter connecting your background to the responsibilities of the position. Please note, applicants must be currently authorized to work in the United States on a full-time basis. No sponsorship is available for this position.

Thank you for taking the time to apply, we look forward to receiving your application!

An equal opportunity employer

Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength, and that different experiences and perspectives are essential to creating truly sustainable societies. We invite applications from candidates of all backgrounds, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. Please reach out to our recruitment team to discuss any adjustments that you might require during the application process.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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