Job description
Location: Fully Remote
Schedule: EST or MT (9AM to 6PM)
Salary: 1800 - 2000 USD/month
A dynamic and forward-thinking real estate company that owns and manages approximately 7500 apartment homes across diverse cities in Colorado, Utah, Kansas, Missouri, Florida, and Arizona is looking for a Leasing Lead Specialist. In this role, you will become a key player in the leasing operations. Based in the Philippines, this role is pivotal in managing incoming leads, engaging prospects effectively, and facilitating the conversion of inquiries into leases.
Responsibilities:
- Efficiently manage incoming leasing inquiries via email, phone, text, and chat.
- Develop strong relationships with prospects to identify their needs and housing preferences.
- Match prospects with suitable apartment options, offering alternatives as necessary.
- Schedule and coordinate both virtual and onsite property tours.
- Ensure properties are prepared and presentable for scheduled tours.
- Achieve monthly targets for converting leads to appointments.
- Utilize Funnel software to track and manage lead interactions.
- Deliver outstanding customer service throughout the leasing process.
- Proactively follow up with prospects to secure appointments and facilitate leasing applications.
- Collaborate with prospects to ensure smooth application and leasing transactions.
Goals:
Convert leads into scheduled appointments at the property to facilitate a quality leasing experience.
Achieve key performance indicators for lead management.
Collaborate with onsite teams to enhance the leasing experience.
Excellent communication skills in English, both written and verbal.
Proficient in sales with the ability to close deals.
Strong problem-solving abilities and teamwork skills.
High ethical standards and professionalism.
Reliable attendance and punctuality.
Effective planning and organization.
Committed to customer service excellence.
Innovative and proactive in improving processes.
Experience in real estate is a significant advantage.
