Job description
Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
What We Need
NetBrain is looking for an enthusiastic, relationship-minded and technically savvy individual to join us as a Network Automation Consultant in our Services Engineering Team. We need someone who is ready to help our clients transform their organizations by creating a culture of no-code automation innovation.
The Impact You’ll Make
As a Network Automation Consultant with NetBrain, you will be the driving force behind adoption of our no-code automation platform within our client accounts. You will work cross-functionally within the customer organization developing relationships with engineers from L1 NOC Engineers to Senior Directors and everyone in between. You’ll adapt corporate strategy, design automation architecture, and lead/enable ongoing automation development efforts while utilizing your excellent communication skills to provide leadership, training, and guidance to clients and engineers. Your consultative approach will help you evaluate client requirements, propose solutions, and accelerate automation objectives. You’ll also collaborate with NetBrain sales account executives, customer success managers, NetBrain Automation Architects, and Technical Support.
What You’ll Do
- Contribute to the evolution of how Network Operations can be automated and transformed for global Enterprises and MSPs.
- Partner with customers in the identification of high impact automation targets for their Network Operations through analysis of ITSM data.
- Perform preventative maintenance of the NetBrain platform to provide visibility for customer’s diverse network protocols and technologies: VxLAN/SD-WAN/ACI/Cloud/VMware/IGP/BGP/MPLS, etc.
- Analyze customer’s deployed network technologies, existing playbooks and design documents to create automation solutions.
- train and develop customer engineers with automation knowledge to continue to automate on the NetBrain platform.
- Architect and implement automation solutions for customer’s problem resolution.
- Additional responsibilities as assigned.
Who You Are
- You are proficient communicating in German and English. Other European languages (ie Spanish, French, etc) are a plus.
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in software development, network engineering, network automation, or related roles.
- Proficiency in common network tools including Network Monitoring, Incident Management, Log Analysis, etc.
- Solid analytical and troubleshooting skills with the ability to identify issues and implement effective solutions.
- Excellent verbal and written communication skills, with the ability to collaborate effectively across teams.
- Strong attention to detail and quality, with a commitment to delivering reliable and efficient solutions.
NetBrain invites all interested and qualified candidates to apply for employment opportunities.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: [email protected] and we will be happy to assist you.
In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
