Job description
Function/Department: Presales Consultant, Consumer Products
Location: Japan
Working mode: Hybrid. Remote work and business travel for on-site demos are required.
Mission:
Accelerate the sales cycle by becoming the trusted advisor to clients by combining technical expertise, industry and LoB insights, and a consultative approach. Collaborate closely with clients to understand their business challenges and goals. Propose tailored solutions that leverage the full potential of Centric’s products and services, ensuring the clients are satisfied with the business values of choosing Centric.
About the Team:
The Centric PLM team is leading the market in the delivery of first-class Product Lifecycle Management solutions for the fashion & apparel, food & beverage, cosmetic & personal care, and retail industries. A dynamic and driven team of technical and business experts delivering end-to-end PLM systems and driving customer project success.
Major Responsibilities:
- Support early phases of the deal by delivering standard solution demo covering the end-to-end Centric PLM solution
- Support demand generation and educate the customer on the necessity of PLM by making high-level value propositions aligned with customer company’s strategic goals
- For qualified clients, conduct detailed discovery on customer’s business goals, pain points, current process As-Is state and ideal To-Be state
- Analyze customer requirements, design tailored solution with Centric PLM, and configure Centric PLM to well fit these needs
- Conduct customized and/or deep-dive solution demo; create supporting presentation materials as needed
- Create written solution proposals that document solution scope, highlight product features and benefits / values to customers, supported with ROI estimates when needed
- Prepare response documentation for RFI/RFP requests
- Work closely with Post-Sales team to create project proposals that will ensure customer success: implementation effort estimates, project timeline, project organization, SOW
- Support marketing activities, including reviewing localized marketing contents to make sure the messages are aligned with the Japan markets and customer needs, attending trade shows, presenting at seminars
Experience / Competencies / Skills:
- Presales or consulting/implementation experience with enterprise business applications, preferably ERP / SCM / CRM / PLM or relevant business processes
- Understanding of application data model, and ability to map customer business requirements to system data model and functionalities
- Ability to do system configuration
- Strong analytical thinking and critical thinking skills
- Strong communication skills and collaborative skills with clients, partners, and internal teams (sales, global presales community, post-sales, marketing)
- Relevant experience in the consumer products industry is a plus (fashion, food & beverage, cosmetics, retail, etc.)
- English fluency is not mandatory, but should have the willingness to communicate with global teams
What we offer:
- Competitive salary and benefits
- A multifaceted job with a high degree of ownership and a broad spectrum of opportunities for growth
- Opportunity to work with a global team with deep domain expertise
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.
