Principal AI Platform Architect

at Kaseya
🇺🇸 United States - Remote
💻 Software Development🟡 Principal

Job description

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

Title:Principal AI Platform Architect

Location: This position is 100% remote.

Module: Kaseya One Platform

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com, a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.

WHAT YOU’LL DO:

Define the architectural vision for a resilient, intelligent, and hyper-scalable AI platform. You’ll make foundational technology decisions that future-proof innovation and secure long-term competitive advantage. As a Platform Architect, you’ll lead the design of cloud-native, event-driven systems and secure APIs that power agentic AI operations, while ensuring the platform is adaptable, compliant, and high-performing.

WHAT WE ARE LOOKING FOR:

We’re looking for a strategic technical leader with deep expertise in distributed systems and AI infrastructure. You should be a strong communicator who can translate complex architectural concepts into actionable guidance for engineers and stakeholders. A collaborative mindset, a passion for mentoring, and the ability to align architectural strategy with business goals are essential. You’re comfortable presenting to executive leadership and influencing cross-functional teams to drive architectural excellence.

THE SCHEDULE:

This position is 100% remote.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Architect the foundational infrastructure for a next-generation AI platform, ensuring scalability, resilience, and intelligence

  • Make critical technology decisions across cloud, data, and AI infrastructure to support long-term innovation

  • Design microservices ecosystems, event-driven systems, and secure APIs for seamless agentic AI operations

  • Lead architectural reviews, enforce best practices, and ensure alignment with business and technical goals

  • Collaborate with engineering, product, and security teams to ensure platform adaptability, compliance, and performance

  • Drive adoption of infrastructure-as-code, observability, and zero-trust security principles across the platform

  • Present architectural strategies to executive leadership and align them with business objectives

  • Mentor engineers and foster a culture of architectural excellence

WHAT YOU’LL BRING:

  • Strong technical leadership with the ability to influence architectural direction across cross-functional teams

  • Excellent communication skills with the ability to translate complex architecture into actionable plans

  • Collaborative mindset and experience mentoring engineers

  • Expert in cloud-native architectures (AWS, Azure, or GCP), microservices, event-driven patterns, and API design (REST, gRPC, GraphQL)

  • Advanced knowledge of data governance and modeling for AI (e.g., feature stores, knowledge graphs, data lakes/lakehouses)

  • Deep experience in AI/ML infrastructure design (compute, storage, networking)

  • Proficiency in infrastructure-as-code (Terraform, Pulumi) and designing for observability

  • Strong understanding of LLM deployment patterns, vector stores, and feature stores

  • Experience implementing zero-trust networks, RBAC, encryption, and key management

  • Proven ability to design for 99.99% uptime in distributed systems

  • Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field

  • 7-10+ years designing complex, distributed systems for high availability and scalability

  • Preferred: Certifications in Cloud Architecture (AWS, Azure, or GCP)

  • Additional certifications in Security Architecture, DevSecOps, or Data Engineering are a plus

Nice to Have:

  • Experience with federated learning, confidential computing, and privacy-enhancing technologies

  • Expertise in multi-region deployments and disaster recovery for AI platforms

  • Familiarity with compliance standards (e.g., SOC 2, ISO 27001, HIPAA)

  • Experience building real-time data pipelines for AI

  • Knowledge of quantum-resistant cryptography and graph-based data modeling

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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