Job description
JOB SUMMARY
The Process Automation Specialist for Client Operations is responsible for coordinating with the Lead Process Automation Specialist and department management to contribute to initiatives that streamline business processes, increase efficiencies, and reduce operational costs. This position requires an understanding of automation technologies and the ability to implement automation solutions to specifications that meet the needs of both internal and external stakeholders. They will also act as a resource within the department, promoting a broader understanding of opportunities for automation within our processes. This position will report directly to the Supervisor of Process Automation.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES
- Produces clean, efficient, and ready-to-scale code to resolve complex bugs and implement new features utilizing programs and programming languages including, but not limited to, Python and its libraries, Google Sheets, Google Apps Script, Microsoft Excel, Visual Basic, and Tableau.
- Releases and maintains thorough documentation of deliverables for both internal and external stakeholders in the company’s work management platform.
- Reassesses previously written code regularly to refine and re-factor where improvements can be made to further standardize and streamline.
- Organizes and maintains large amounts of information utilizing a variety of database technologies.
- Resolves bugs and contributes to new feature requests, providing guidance and support to other team members as needed, and works with other teams to resolve issues quickly and effectively.
- Aids in the evaluation of potential automation projects, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Assists automation team leads in evaluating additional technologies and their capacity to push the department’s automation initiatives forward.
- Continually expands knowledge of and familiarity with existing tools and programming languages, staying abreast of when new features are introduced and can be utilized and when legacy features are sunset and must be removed from code, etc.
- Facilitates effective communication between management, the broader team, our internal automation team, and external stakeholders.
- Supports other projects, as needed, providing recommendations and guidance to ensure successful project completion.
MINIMUM QUALIFICATIONS JOB SKILLS AND ABILITIES
- High School Diploma or equivalent
- Completion of a coding boot camp, internship, or equivalent hands-on programming projects
- Proficiency in at least one programming language (e.g. Python, JavaScript, Ruby)
- Familiarity with version control technologies (e.g. Git)
- Strong familiarity with Excel and Google Sheets
- Exceptional attention to detail and analytical problem‑solving
- Excellent written and verbal communication in English
- Ability to juggle multiple tasks and deadlines in a fast‑paced environment
- Self‑motivated and organized, with proven ability to work independently
- Collaborative mindset, comfortable partnering with peers, management, and cross‑functional teams
- Strong problem-solving and critical thinking skills to find innovative ways of tackling complex issues
PREFERRED QUALIFICATIONS
- Associate’s degree in Computer Science, Information Technology, or a related field
- 1+ years of professional experience in process automation, software development, or a closely related role
- Hands-on experience using Python and its ecosystem (e.g. Polars, Requests)
- Familiarity with additional automation tools (e.g. Google Apps Script, VBA) and database technologies (e.g. SQLite, Postgres, MySQL)
- Experience setting, tracking, and achieving project or team goals
The pay rate for this role will range between $24.04 to $26.44, per hour. We consider many factors when determining salary offers, such as the applicant’s work experience, education and training, skills, market data, and internal equity.
EMPLOYEE BENEFITS
- Competitive compensation packages including bonus and options
- Medical, dental, and vision benefits
- Matching 401(K)
- Paid time off
- Telecommuting and remote-work options
- Support for continuing education
- Team off-sites, social events, annual company events, and frequent extracurricular activities
- Unlimited snacks and drinks
THE COMPANY
B-Stock is the world’s largest B2B re-commerce platform, connecting sellers and buyers of returned, trade-in, and overstock inventory. Our customers range from today’s top brands and retailers that want best-in-class inventory resale management to tens of thousands of entrepreneurs looking to purchase valuable merchandise for their resale businesses.
While the amount of returned and overstock inventory continues to grow, there is also growing pressure on retailers and consumers to adopt a more circular economy and keep products in use as long as possible. Accordingly, the need for re-commerce solutions - to find products a second life - has never been greater! At B-Stock we’re proud to play a large part in powering resale, reuse, and the circular economy through our platform: annually we sell over 130 million items across all categories and conditions, equating to 400 million pounds of inventory.
We believe there is tremendous value in and demand for this inventory - no matter the category, condition, or location. With hundreds of thousands transactions completed annually, B-Stock gives buyers a simple and direct way to buy valuable products directly from retailers and offers sellers a technology-driven replacement for traditional resale methods, while boosting operational efficiency, recovery rates, and cycle time.
Led by eBay veterans and backed by top investors including Spectrum Equity, True Ventures, and Susquehanna Growth Equity, B-Stock shows no signs of slowing down. Our core values have shaped the company we are today and will continue to drive our success for many years to come.
For more information, visit bstock.com/careers/
OUR VALUES Make Each Dollar Count
Whether it’s the recovery amount or a buyer’s budget, money matters to all of our clients. And because each dollar matters to them, it matters to us.
Take Our Work Seriously, Not Ourselves
Everything at B-Stock continues to grow - everything but our egos, that is. We’re not afraid to let loose and laugh (often at ourselves).
Do The Hard Things Today That Will Pay Off Tomorrow
We’re willing to sacrifice and endure, fail and adapt to reach our long-term goals.
Use Trust As The Best Measure Of Success
The trust we earn along the way is more valuable than money. Without trust from both our buyers and sellers, our business won’t succeed.
Find Strength In Numbers
Use our passion for data to provide value to our customers, improve ourselves, and develop new ways to delight our buyers and sellers.
No applicant will face discrimination/harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” B-Stock also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at B-Stock. Work Authorization required.
