Job description
Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria to Egypt and now Senegal, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities.
By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.
We are looking for a Product Designer to join our Consumer Business team at Reliance Health. In this role, you will be responsible for crafting seamless, user-centered experiences across our consumer-facing products. You will work closely with product managers, engineers, and other designers to understand user needs, identify opportunities, and deliver intuitive solutions that drive impact.
This is a critical role focused on both user and business outcomes—balancing deep research, competitive insight, thoughtful interaction design, and clean visual execution. You’ll be joining a fast-paced, mission-driven team committed to improving access to quality healthcare in emerging markets
Collaborate with product managers, engineers, and other stakeholders to design intuitive, accessible, and impactful user experiences.
Conduct user research to uncover pain points, opportunities, and behaviours that guide your design decisions.
Perform competitive analysis to understand how others solve similar problems and identify gaps or opportunities for differentiation.
Translate insights into clear user journeys, flowcharts, prototypes, and high-fidelity visuals.
Contribute to and evolve our design system to ensure consistency across all user touchpoints.
Run usability tests to validate design decisions and iterate based on feedback.
Communicate your ideas clearly through documentation, presentations, and specs.
Partner with engineering to ensure accurate and high-quality implementation.
3+ years of experience designing digital products (web and mobile).
A strong portfolio that showcases your design process, systems thinking, and final results.
Experience with tools and software like Figma, Miro, Maze, Jira, and Confluence.
Demonstrated ability to conduct user research and apply findings to your designs.
Experience doing competitive analysis and using insights to influence product direction.
Solid understanding of user-centred design principles and methodologies.
Experience collaborating with engineers for seamless design handoffs.
Comfortable working in cross-functional teams with product and engineering.
Ability to work independently in a fast-paced, remote-first environment.
Nice to have:
Experience designing for healthtech, insurance, or emerging markets.
Familiarity with design systems.
Ability to lead or support moderated/unmoderated usability tests.
At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:
- Remote-First Environment
Work from anywhere while staying connected to a vibrant, collaborative team.
- Competitive Salary and Benefits We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
- Premium Health Insurance
Comprehensive health coverage for you and your family, because your well-being comes first.
- Unlimited Leave
Take the time you need when you need it—no limits, no questions.
- Meaningful Impact
Play a key role in transforming customer experiences and shaping healthcare innovation.
- Collaborative Work Culture
Join a supportive, inclusive, and team-focused environment that celebrates diversity.
- Growth Opportunities
Access tools, mentorship, and resources to elevate your skills and career.
- Learning & Development Allowance
We provide an allowance to support your ongoing professional growth and skill enhancement.
