Job description
Our mission
We’re making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That’s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We’re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don’t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast.
Our goal is to make Africa the first cashless continent and that’s where you come in…
How you’ll help us achieve it
Wave is now the largest financial institution in Senegal, with over 7 million users. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.
We are growing our product design team and looking for an experienced mobile designer to help make great iOS and Android apps. You will have the opportunity to make financial services more accessible and inclusive for millions of people through working with thoughtful product managers, researchers, and engineers!
In this role you’ll;
- Work closely with product managers, user researchers, engineers, and data analysts from the start to end of a feature.
- Create high quality designs, interactions, and prototypes to explore ideas in service of the best solution for the project (Wave uses Figma).
- Craft user research plans and work directly with our product operations analysts/user researchers to identify problems and validate solutions in user testing.
- Contribute to Wave’s design system and component library.
- Talk to customers and find solutions to their problems by thinking critically from their perspective.
- Communicate the reasoning behind your product decisions in review sessions.
- Prototype visual and UX concepts and iterate towards the right solution.
Key details
- This is a fully remote role. Candidates must be based in one of our hiring countries (UK, Spain, Kenya, Ghana, Canada, USA -EST) or in one of our operating markets in Africa, including Senegal, Côte d’Ivoire, and Burkina Faso, or willing to relocate there.
- Wave covers travel once per year to one of our operating countries in Africa, as well as a yearly stipend of $1200 to meet with coworkers.
- You will be expected to travel ~20% of the time to our operating markets in Africa.
- Our salaries are competitive and are calculated using a transparent formula, paid in your local currency equivalent plus a generous equity package.
- Major benefits:
- Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country).
- 6 months of fully paid parental leave and subsidized fertility assistance.
- Flexible vacation, with most folks taking between 21-30 days exclusive of statutory holidays.
- $10,000 annual charitable donation matching.
Requirements
- Fluency in English.
- At least 5 years of end-to-end in-house product design experience, preferably with a consumer focus with mobile apps.
- Excellent visual, UI, interaction, and communication skills.
- Experience with low and high-fidelity prototyping.
- Ability to think through complex interaction design as well as thinking about tradeoffs of each solution.
- Excellent communication and collaboration skills.
You might be a good fit if you
- Are detail-oriented and able to balance multiple projects.
- Can iterate separate concepts quickly to user test design bets. The ability to move fast and update designs based on customer feedback is an important quality we’re looking for.
- Think carefully about in-the-weeds details and their role within the design system.
- Feel comfortable anticipating and designing for edge cases.
- Enjoy pairing with designers, engineers, and product managers.
- Are excited to learn about how all our products work together.
- Can speak, read, and write in French. This is nice to have but not a strong requirement - we have large markets in West Africa where French will come in handy. There are plenty of folks at Wave who do not speak/read/write in French and still do well :)
Our team
- We have a rapidly growing in-country team in Senegal, Côte d’Ivoire, Mali, Burkina Faso, The Gambia, and Uganda, plus remote team members spread across the world.
- We’re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You’ll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator’s top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
