Job description
Company Overview
At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
The Team & Role
As a Product Manager for Usage billing at Zuora, you will drive innovation in consumption-based billing and flexible commitment models that are transforming how modern businesses monetize their products and services. This role focuses on building sophisticated rating engines and commitment management capabilities that support complex usage-based pricing models, working closely with engineering teams to deliver scalable, high-performance solutions.
You’ll be responsible for evolving Zuora’s usage rating platform to support next-generation pricing models including token based systems and credit/commitments in an extensible manner. This role requires deep technical understanding of billing computations, real-time rating algorithms, and complex pricing logic while maintaining close collaboration with engineering teams to ensure optimal performance and scalability.
The position offers exposure to cutting-edge pricing innovation serving companies ranging from high-growth SaaS startups to Fortune 500 enterprises, with direct impact on billions of dollars in usage-based revenue processed through the Zuora platform.
What you will do:
- Drive Usage Rating Innovation - Own product strategy and roadmap for advanced usage rating capabilities supporting complex consumption models at enterprise scale
- Design Flexible Commitment Systems - Build sophisticated commitment management features including token/virtual currency management, rollover credits, flexible spending commitments, and hybrid subscription-usage models that optimize customer value
- Optimize Rating Performance - Work closely with engineering teams to ensure rating engines can process millions of usage events with sub-second latency while maintaining accuracy and auditability
- Enable Pricing Model Innovation - Create flexible frameworks that allow customers to implement novel pricing strategies including outcome-based pricing, value-based commitments, and dynamic rate adjustments
- Drive Technical Excellence - Collaborate with engineering on system architecture, data modeling, and algorithm optimization to deliver enterprise-grade rating capabilities
- Support Customer Success - Partner with customer success and implementation teams to ensure smooth deployment of complex usage-based pricing models and commitment structures
What you have:
- 4-6 years of product management experience with at least 1-2 years focused on high volume data processing, real-time systems or financial technology platforms
- Strong technical foundation with understanding of rating algorithms, real-time data processing, and complex mathematical calculations in billing contexts
- Experience working closely with engineering teams on technical product development, including familiarity with agile methodologies and technical specification creation
- Knowledge of subscription and usage-based business models, including understanding of pricing strategy and revenue optimization principles
- Analytical mindset with ability to break down complex business requirements into technical specifications and user stories
- Demonstrated learning agility with track record of quickly mastering new technical domains and business concepts
- Bachelor’s degree in Business, Computer Science, or related field
Good to haves:
- Background in subscription billing platforms, telecom rating systems, or cloud infrastructure pricing
- Understanding of revenue recognition principles and financial reporting requirements
- Exposure to machine learning or data science applications in pricing optimization
#ZEOLife at Zuora
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs” are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.
As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:
- Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs
- Medical, dental and vision insurance
- Generous, flexible time off
- Paid holidays, “wellness” days and company wide end of year break
- 6 months fully paid parental leave
- Learning & Development stipend
- Opportunities to volunteer and give back, including charitable donation match
- Free resources and support for your mental wellbeing
Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.
Location & Work Arrangements
Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.
Our Commitment to an Inclusive Workplace
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
