Bloomreach

Founded in 2009 by Raj De Datta and Ashutosh Garg, we provide a platform that unifies real-time customer and product data to personalize e-commerce experiences. Our platform uses Loomi AI to connect customer understanding to every channel, helping create clear paths to purchase. Our products include Email Marketing, Marketing Automation, Autonomous Search, and Conversational Shopping, like Clarity.

We also deliver AI-driven site search solutions and data-driven tools for tracking, experimentation, and merchandising. We work with over 1,400 brands in retail, travel, beauty, and other sectors.

We process 250 million searches daily and help marketers execute 100,000 email campaigns each day. Our platform powers the equivalent of 25% of all e-commerce experiences in the US and UK. We hold over 30 patents for AI/ML technologies and partner with AI leaders like Google Cloud and Nvidia.

By the end of 2022, we had over $150 million in annual recurring revenue (ARR) and were valued at $2.2 billion. We are a certified member of the MACH Alliance.

Our mission is to create exceptional and measurable experiences for both people and businesses. Our core values guide how we work and interact:

• Truth: We are honest and transparent. We challenge assumptions when necessary and base decisions on facts.
• Own: We implement quickly and take ownership of results. We prioritize areas that contribute to growth and constantly improve processes for efficiency.
• We: We optimize across teams for shared goals. We build trust and accountability, creating value for our customers and partners.
• Think: We approach important decisions thoughtfully, gathering diverse input. We make reversible decisions quickly, look for meaningful improvements, and embrace a growth mindset by being open to new ideas, experimenting, and learning.
• No Drama: We treat everyone with respect, listen to understand, assume good intentions, accept feedback, and avoid office politics or personal conflicts.

We have a global team of over 900 employees (as of 2022). We operate in a virtual-first work environment, which gives our employees flexibility while also maintaining global offices in cities like Mountain View, London, Amsterdam, Bratislava, Bangalore, Prague, Paris, Melbourne, Charlotte, Dubai, Manchester, Berlin, Brno, Milan, and Barcelona.

Our culture aims to provide employees with the most meaningful professional experience. We look for people with a growth mindset who are willing to take risks, learn, and always improve. We want to empower our employees with the freedom, tools, and support they need to advance their careers, focusing on their potential and passion, not just specific skills. Our work environment prioritizes autonomy, personal growth, and well-being.

Our organizational structure includes departments for Operations (professional services, customer support, customer success, education, information security, compliance), Product (discovery, content, engagement, design, product marketing), G&A (finance, people teams), Marketing (brand, content, lead generation, advising, customer and partner marketing), Revenue (sales, solution consultants, account managers, partners, sales operations), and Engineering (building product and support functions).

We offer a variety of employee benefits, including a Stock Equity Plan (with Restricted Stock Units or Stock Options) and a Company Performance Bonus, paid every six months. You’ll receive an annual education budget of $1,500 for books, courses, and certifications. We also provide quarterly DisConnect Days, which are extra company-wide days off.

Other benefits include flexible working hours, our virtual-first work environment with Bloomreach Hubs on three continents, and five paid days off for volunteering. Employees have access to an Employee Assistance Program with counselors and a Calm subscription for sleep and meditation. We also support sports, yoga, and meditation activities.

We offer extended parental leave of up to 26 weeks for Primary Caregivers, an employee referral bonus of up to $3,000, and recognition for work anniversaries through “Bloomversaries”. Professional development is supported through our People Development Program, access to workshops, a Resident Coach for communication and decision-making, and a Leadership Development Program for managers.