Job description
Join Vonage and help us innovate cloud communications for businesses worldwide!
Vonage Communications APIs:
As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.
Why this role matters:
Video is transforming regulated industries like Healthcare, where compliance, security, and reliability are non-negotiable. As a Product Manager, you’ll menage the strategy for vertical markets, global compliance, and competitive pricing, ensuring our Video API is the trusted solution worldwide.
The role is a great fit for an experienced product manager with a background in video communications who understands CPaaS systems and enjoys developing differentiated solutions.
Your key responsibilities:
- Define and execute vertical strategies for Healthcare and regulated industries.
- Ensure compliance with HIPAA, GDPR, and regional security standards.
- Own product packaging, pricing, and competitive positioning globally.
- Conduct market and competitive analysis to identify trends, portfolio gaps and new product opportunities to guide differentiation.
- Own and maintain the product roadmap in collaboration with other Product Managers delivering competitive video solutions
- Drive global cross-functional teams including engineering, PM, marketing, customer success, finance, and business development to develop new video product offerings
- Define key metrics to evaluate product performance, with ability to analyze data, inform product decisions and measure success
- Lead strategic AI and healthcare partnerships to expand capabilities.
- Collaborate with Developer Relations and Marketing to drive product adoption.
What you’ll bring
Required:
- 4+ years of product management experience owning the entire product lifecycle
- Experience with compliance frameworks (HIPAA, GDPR, ISO).
- Proven success defining and executing product strategies.
- Exceptional communication skills, both written and oral. Ability to communicate effectively with engineering teams, customers, and executives.
- Action oriented with an ability to leverage collaboration skills and initiative to get things done
- Bachelor’s degree in computer science, engineering, or a related field
Experience we consider a plus:
- Background in Healthcare or regulated video services.
- Experience managing strategic partnerships (AI, SaaS vendors).
- Prior involvement in go-to-market or commercial strategy.
How you’ll benefit:
- Unlimited Discretionary Time Off
- Private Medical Insurance with the option to add dependents at your own cost
- Multisport Gym Membership
- Educational Assistance Reimbursement Program
- Lunch and Learn Sessions
- Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
- Three Paid Volunteer Days a Year
- Reimbursement for the costs of prescription glasses
- Maternity and Paternity Leave
Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
#LI-AR1
There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
