Product Operations Specialist

  • $229k-$332k
  • Remote - United States

Remote

Product

Mid-level

Job description

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

We’re on a mission to enable product teams to build better products faster. Our newly launched ProductCentral solution is designed to help organizations centralize feedback, streamline prioritization, and align stakeholders. As more enterprises look to scale their product operations, Airtable’s flexible platform becomes an essential ally in transforming their product development lifecycle.

The Team Our Product Ops Specialists sit at the intersection of product strategy and sales execution. We’re a fast-paced, collaborative group focused on helping customers evolve their product operations with Airtable’s platform. The team works hand in hand with Product, Solutions Engineering, Customer Success, and Marketing to deliver tailored solutions that address the unique challenges of today’s product leaders.

The Role As a Product Ops Specialist (Strategic Account Executive), you will drive the adoption and expansion of Airtable’s ProductCentral solution (and configured, product-centric platform solutions) within large, strategic accounts. You’ll engage directly with Chief Product Officers, Heads of Product, VP-level executives, and cross-functional stakeholders to showcase how Airtable streamlines product operations—from gathering product feedback to organizing product  roadmaps and optimizing releases. Your success will be defined by your ability to craft a consultative approach, deliver measurable value, and, ultimately, help our customers build better products.

What you’ll do

  • Strategic Engagement:

    • Develop account strategies to champion Airtable’s ProductCentral solution across key enterprise stakeholders
    • Build executive relationships with product leaders, demonstrating thought leadership and long-term partnership value
  • Value Delivery:

    • Show ROI through executive-level narratives, use-case alignment, and quantifiable outcomes tied to product operations
    • Drive solution adoption by guiding customers on best practices for product feedback management, prioritization frameworks, and integrated product roadmaps
  • Cross-Functional Collaboration:

    • Partner internally with Product, Solutions Engineering, and Customer Success to refine solutions and deliver exceptional customer experiences
    • Inform product strategy by relaying customer insights to Product and Engineering teams
  • Market Influence:

    • Stay current on product operations, industry trends, and competitive offerings (e.g., Productboard, Pendo, Aha!)

Who you are

  • 8+ years of quota carrying SaaS sales experience within a SaaS company selling software solutions into multiple industries
  • 3+ years selling into the Enterprise segment
  • Proven track record of exceeding quota across 6-8 quarters, with at least 1-2 quarters of strong overachievement
  • Managing Procurement and Legal stakeholders, as well as developing and deepening relationships with C-level, Exec, and VP stakeholders
  • Demonstrated success closing 6-figure ARR deals in a competitive market
  • Experience engaging with product leaders such as Heads of Product, Heads of Engineering, and other product-oriented decision-makers
  • Strong prospecting, account planning, and experience selling to teams
  • Owned complex deals with named accounts (5000+ FTEs)
  • Able to partner with business leaders and executives, forging long-term relationships and engaging key stakeholders at every stage of the sales cycle
  • Consultative approach, adept at navigating complexity across industries, company sizes, and lifecycles
  • Effective communicator with executive presence; highly comfortable presenting, influencing decision-makers, and leading strategic discussions
  • Passionate about Airtable’s mission and understanding how customers can use Airtable to achieve transformational outcomes
  • Execution-focused, with a deep track record of creating significant revenue impact and cultivating deep customer relationships
  • Scrappy and resourceful, a creative problem solver committed to understanding the business needs of customers and how Airtable fits into their broader ecosystem

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant .

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Formand let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.

Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.

Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation.To learn more about our comprehensive benefit offerings, please check outLife at Airtable.

For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range for this role is:

$255,000—$332,200 USD

For all other work locations (including remote), the on-target earnings range for this role is:

$229,500—$299,000 USD

Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking here.

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