Job description
The Koch Associate Program (KAP) is a career accelerator for early to mid-career professionals with a drive to tackle our country’s most pressing challenges in more effective, principled ways. KAP equips associates with the tools, mindsets, and community to succeed as social entrepreneurs—individuals excited to find new and better ways to break barriers and eliminate injustice. Associates spend one day each week engaging in experiential learning with Stand Together Fellowships and work at one of our many partner organizations the rest of the week. Our curriculum is designed to supercharge your development and equip you for long-term success as you seek to have an impact on the problems that prevent people from realizing their potential.
About FEE
The Foundation for Economic Education (FEE) is a leading nonprofit organization dedicated to advancing the economic, ethical, and legal principles of a free society. Since its founding in 1946, FEE has been committed to inspiring and educating individuals on the values of personal freedom, entrepreneurship, and sound economic thinking. Through various high-impact programs, digital content, publications, and events, FEE empowers individuals to understand the economic principles that drive prosperity and fosters a society rooted in individual rights and limited government.
About the Role
FEE seeks an organized and customer-service oriented Programs Associate to help create and execute immersive, fun, and educational events for FEE’s various 11-26 year-old audiences. This is an opportunity for the ideal candidate to combine a love
for the ideas of a free society with a passion for designing and implementing extraordinary learning experiences.
This position will be working with a small group on our Student Engagement team. Student Engagement is the portion of our organization that interacts directly with students, via webinars and in-person programs. Our programs are intended for middle school, high school, and college students and cover the following subject areas: Economics, Entrepreneurship, Financial Literacy, Government and Civics, Leadership and Character, Business, and History. This role will primarily focus on the execution of webinars and in-person programs but may assist in other areas as needed.
The Programs Associate will report to the Director of Student Engagement. This is an in-person or virtual position.
Key Responsibilities:
Assist in the design, execution, and refinement of the FEE customer experience from beginning to end for FEE 1-day programs:
·Oversee virtual and in-person program logistics, such as the seminar schedule, curriculum, speaker selection, online platform registration, day-of logistics, invoices, and follow up.
·Handle logistics including, but not limited to creating logistics packets, landing and registration pages, zoom links, and calendar invites.
·Communicate effectively and promptly with speakers and attendees to ensure high levels of satisfaction and successful completion of the programs.
·Ensure educational content meets our standards and would appeal to all teachers, regardless of their political identity.
·Refine programs planning processes and identify areas for improvement.
·Work closely with the Director on new projects, ideas, and initiatives.
·Track and report relevant metrics.
Assist in the management of existing customer relationships:
·Maintain accurate reporting in SalesForce.
·Ensure high satisfaction among customers and identify areas of improvement if constructive feedback is received.
·Record feedback on faculty members, address concerns, and draft emails to show appreciation for faculty.
Key Qualifications and Skills:
This is an entry level position, but relevant experience in customer service, event planning, or educational programs is preferred.
The ideal candidate will have:
·Excellent written and verbal communication skills, and strong customer service skills.
·Public speaking skills preferred.
·Experience working with Google Workspace (Docs, Sheets, etc.), customer relationship management (CRM) technology (SalesForce), and project management tools (Monday.com) strongly preferred, but not required.
·Experience organizing and juggling multiple priorities while keeping everything on track and maintaining careful attention to detail.
·The ability to work independently and take initiative with minimal supervision.
·A proactive, entrepreneurial spirit to improve existing programs.
·A collaborative personality; unafraid of challenge.
·An unwavering commitment to the mission and principles of FEE.
·Ability to travel approximately 5-10%.
About Stand Together Fellowships
Learn more about Stand Together Fellowships.
Stand Together Fellowships believes that diversity in experiences, perspectives, knowledge and ideas fuels creativity, broadens knowledge, and helps drive success. Our admissions office treats all program participants and applicants with honesty, dignity, respect and sensitivity. We welcome all qualified applicants regardless of color, race, religion, religious creed, sex, gender or gender identity, gender expression, sexual orientation, national origin, citizenship, ethnicity, ancestry, age, physical disability, mental disability, medical condition, pregnancy (including medical needs which may arise from pregnancy, childbirth, or related medical conditions), military and veteran status, genetic information, marital or familial status, political affiliation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
