Job description
Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster
Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!
Impact in this role:
As an Associate Strategic Program Manager (SPM) at Fictiv, you will work alongside some of the world’s leading enterprises and innovative startups to help accelerate their product launches while maintaining the highest quality standards. In this role, you will closely support the Strategic Program Management team in executing complex programs, helping ensure customers’ products launch on time, within budget, and at optimal quality.
You will collaborate cross-functionally with Sales, C&DFM, Quality, and Logistics teams to keep projects on track and aligned with customer expectations. With a focus on continuous improvement, you will also contribute ideas and drive internal process improvement and enhance the overall customer experience.
Areas of Responsibility:
Build strong relationships with internal stakeholders and support customer-facing interactions as needed to deliver high-quality service.
Maintain accurate and up-to-date program status across multiple systems to support business decision-making processes.
Apply your knowledge of operations or manufacturing to identify process gaps, risks, and drive operational improvements.
Collaborate with cross-functional teams to enhance program efficiency and customer satisfaction.
Track and report on program milestones, supporting adjustments to timelines and deliverables to meet quality and delivery standards.
Support customer change requests and project updates on multiple platforms (external and internal)
Ability to travel 10% annually in the U.S. for Customer onsites, team meetings, trade shows, conferences, etc.
Quality: All employees are expected to maintain and contribute to the QMS.
Desired Traits:
Bachelor’s degree in Mechanical, Manufacturing or Industrial Engineering with 1-2 years of related experience OR 3+ years of manufacturing operations experience.
Detail-oriented, strong organizational, program management, and time management skills, with the ability to prioritize and manage multiple tasks.
Excellent verbal and written communication skills; experience working with diverse, cross-functional global teams is a plus.
Proactive self-starter passionate about learning, continuous improvement, and driving operational success.
Experience working with global manufacturing sites in a customer-facing role is preferred.
Familiarity with ITAR and EAR regulations, particularly ECCN classifications such as 9A515, is preferred.
Basic knowledge of manufacturing processes such as CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, or Assembly is preferred.
About Fictiv
Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.
This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.
We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.
