Job description
Transaction Coordinator — The Heart of the Deal
You know that contracts aren’t just paperwork — they’re people.
Behind every signature is a client starting a new chapter and an agent trusting you to help them deliver. You’re the person who catches what others miss, solves problems before they surface, and shows up with calm, steady judgment when the stakes are high.
In this role, you won’t just be processing transactions — you’ll be protecting clients, supporting agents, and keeping deals on track so everyone crosses the finish line with confidence.
You’ll work closely with our agents, clients and success team from contract to close, providing world-class service, thoughtful solutions, and the kind of care that turns stressful situations into success stories.
What You’ll Do:
- Own the transaction process from executed contract to closing — ensuring every detail is correct, every party is informed, and every client feels cared for.
- Act as the primary point of contact for clients, agents, lenders, title companies, and cooperating agents — always communicating with kindness, clarity, and urgency.
- Identify potential problems early, and solve them proactively — using your judgment to protect the client and the team.
- Serve as a trusted resource to agents, freeing them to focus on client relationships while you handle the logistics.
- Keep every transaction organized, documented, and compliant while still delivering a personal, human touch.
- Practice good judgment when navigating competing priorities, client needs, and tight deadlines — always doing what’s right over what’s easy.
- Use AI / AI Agents to constantly improve the process.
Constantly look for ways to improve the client and agent experience, and practice your craft to elevate your skills.
You Might Be a Fit If:
- You naturally see yourself as the protector of people and details.
- You love being the go-to problem solver — and people trust you to make sound, balanced decisions.
- You are calm under pressure and never lose sight of the client’s best interest.
- You believe a successful closing is about more than paperwork — it’s about building trust with clients and agents along the way.
- You are obsessed with the details because you know they matter.
- You take ownership and pride in getting things done the right way.
You’ve Probably Faced These Challenges Before:
- Incomplete or messy transaction files slowing down closings.
- Managing tight deadlines and juggling 15–30+ active transactions without clear processes.
- Being the go-to for agents, clients, lenders, and title companies — often all at once.
- Handling environments where your proactive, detail-oriented mindset wasn’t fully appreciated.
If you’re nodding along — you may be exactly who we’re looking for.
Success Looks Like:
- Clients consistently say, “I felt so taken care of.”
- Agents trust you completely because you protect their reputation and their clients.
- Problems get solved before they ever become visible to the client.
- You elevate the team — helping every agent deliver a smoother, more confident client experience.
WHAT YOU BRING:
- 3+ years of experience coordinating real estate transactions in the U.S.
- 12+ months of remote work experience.
- Mastery of transaction tools like Dotloop, DocuSign, ZipForm, MLS, and CRM platforms.
- A proven system for managing multiple deadlines and prioritizing effectively.
- A service-first mindset: you anticipate client and agent needs before anyone has to ask.
- The ability to stay calm, professional, and clear — even when clients are stressed and deals are under pressure.
- An eye for process improvement — you don’t just “get it done,” you make it better.
WHAT WE OFFER YOU
- Freedom to Innovate: We value initiative and welcome improvements to our systems.
- Cutting-Edge Tools: We’ll equip you with every tool you need to work smart.
- Fully Remote (Forever): Work where you work best.
- Competitive Pay: Salary + bonus, based on expertise and results.
- Real Impact: You’ll directly contribute to smoother transactions and happier clients.
ABOUT THE HOUSTON PROPERTIES TEAM
At the Houston Properties Team, we help clients and teammates make wise decisions. We view every home and career as an investment in both life and long-term wealth. We’re ranked as the #1 boutique real estate team in Houston with $2+ billion in sales and 1,000+ five-star Google reviews.
Our core values drive everything we do:
- Accountable: We do what we say, and we stand behind it.
- Caring: We treat every client and teammate like they matter — because they do.
- Coachable: Feedback helps us grow.
- Transparent: We value honesty, not spin.
- Knowledgeable: We invest in learning to better serve others.
HERE’S WHAT HAPPENS NEXT
- Apply: Click “Apply for this job” below and answer the questions.
- Live Zoom: If we’re a fit, we’ll schedule a live Zoom with our team leader.
