Reconciliation and Settlement Specialist

Job description

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily in Nigeria and has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures.

In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, including current accounts, savings accounts, debit cards, and state-of-the-art point-of-sale (POS) solutions designed to meet the needs of both merchants and agents.

FairMoney thrives on its diverse workforce, bringing together talent from over 27 nationalities. This multicultural team drives the company’s mission of reshaping financial services for underserved communities.

To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch an informative video.

The role of a Reconciliation and Settlements officer is vital at FairMoney because of its many products and integrations with several third-party applications. The role aims to ensure that all bank transactions (i.e., payments, transfers, card transactions, etc.) are reconciled promptly to identify and resolve open items.

Responsibilities:

  • Reconciliation of Card withdrawal transactions on our Point of Sale (POS) on a daily and monthly basis.

  • Reconciliation of NIP transactions on a daily and monthly basis.

  • Send out outstanding transactions to partners daily and ensure resolution.

  • Ensure that unauthorized debits in the reconciled product accounts are escalated to partners and resolved.

  • Provide a monthly report on payable and receivable transactions with partners.

  • Treat disputes raised on DRS accurately and ensure that all customer complaints applicable to your desk are resolved.

  • Bachelor’s degree in accounting or a related field.

  • Good analytical skills, high level of accuracy, and attention to detail.

  • Strong Microsoft Excel and data analysis skills.

  • Problem-solving skills.

  • Be an effective team player with a positive attitude.

  • Minimum of 3 years of experience in a similar role.

  • Experience in financial institutions, especially Fintech (i.e., large base of transactions), would be an advantage.

  • Private Health Insurance

  • Pension Plan

  • Paid Time Off

  • Work From Home

  • Training & Development

Recruitment Process

  • A screening interview with one of the members of the Talent Acquisition team for 30 minutes.
  • Technical Interview with the Hiring Manager for 45-60 minutes.
  • Final Interview with key stakeholders for 45-60 minutes.
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