Job description
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
We are looking for a proven Recruiter to join our Talent Acquisition team. You will be responsible for managing and driving the full cycle recruitment process for a variety of roles across departments including but not limited to G&A, Sales and Customer Excellence. You will participate in a fast-paced, collaborative environment and play a vital role in our service-oriented culture. We are focused on an effective, personalized, and quality-driven approach pertaining to both candidates and our internal hiring managers. Our team has a reputation of providing exceptional candidate care, while growing the organization and we are looking for someone to uphold those values.
You will be based in San Jose, Costa Rica. You will report to our Recruiting Manager based in Costa Rica
You Will:
- Own a full-cycle recruiting process for a variety of roles while partnering with other team members to develop, implement, and execute hiring strategy
- Partner closely with internal and external customers to understand, anticipate, and influence
their hiring needs and goals
- Build and maintain a network of potential candidates through proactive passive and active
sourcing, and ongoing relationship management
- Participate in special projects/recruiting initiatives, including on/off-site recruiting events,
career fairs and internal Smartsheet events that are after work hours and on some weekends
You Have:
- 4+ years of corporate and/or in-house recruiting experience for SaaS or multinational companies.
- Proven track record of hiring various customer interfacing and revenue generating skill
positions from entry to senior level
- Ability to work in a fast paced, high volume and evolving recruiting environment
- Experience partnering with managers, interviewers, and team members throughout the
hiring process to establish seamless hiring practices.
- Experience managing and prioritizing multiple searches, projects, and relationships
- Greenhouse ATS experience preferred, but not required
- Experience with sourcing and reporting tools including SeekOut and Gem preferred, but not required
- Commitment to creating an excellent candidate and internal customer experience
- Strong communication, organizational and negotiation skills
- Possess strong analytical skills with ability to create, measure, and scale the right workflow
between candidates, hiring managers, and the recruiting team
- Experience using Boolean logic
- Fluent English ability, both written and spoken
Perks & Benefits:
- Fully paid Health & Life insurance for full-time employees and family members.
- Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
- Monthly stipend to support your work and productivity
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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