Job description
Who Are We?
Have you struggled to reserve that coveted summer camping spot at a state park? Have you wondered why you’re stuck filling out a paper form to renew a permit? What about not being able to reserve your favorite pickleball court from your phone?
Kaizen Labs is redefining government technology and building solutions across parks & recreation, permitting, citizen engagement, and more. We recognize that incumbent software systems are inefficient and sometimes broken. That’s why we believe residents and public servants across America’s 85,000 government agencies deserve access to modern, trusted software that rivals what we use in our daily lives.
Kaizen’s software currently serves 25 million residents across the country. Some of our partners include the City of Santa Clarita, Vail Recreation District, and Pima County. Most recently, we launched day pass software for 20 million visitors across Maryland’s state parks. Here is a quick video capturing the essence of our work with Pima County, AZ!
Founded in 2022 and based in New York City, we’re backed by Accel and Andreessen Horowitz. Our team of 25 (and growing) is eager to leave a lasting impact on the public services that are so critical to our health, safety, and wellness.
Before You Apply…
This role has a significant travel component and requires an individual to have strong autonomy and an entrepreneurial mindset. It is a high-agency role where you will help drive planning and outcomes for your territory and own the full cycle of the sales process. We have tremendous respect for public servants and empathize with their pain points, so low ego and high EQ go a long way.
Location
This is a remote-first role, but you must be comfortable traveling across the East Coast. Expect up to 50% travel during peak seasons (conferences, onsite demos, and team sessions in NYC).
Who You Are
You have a background in full-cycle sales, with a track record of closing enterprise and multi-stakeholder deals
You’re energized by in-person sales, relationship-building, and customer storytelling
You know how to sell a product that’s still evolving, and can get people excited about what it does today and what’s coming next
You’re scrappy and self-directed, you don’t wait for pipeline to be handed to you
You’re emotionally intelligent, humble, and excited to work with a team that values both speed and care
What You’ll Do
Lead the full sales cycle - from outbound prospecting to live demos, proposal management, contract negotiation, and closing
Own and execute a GTM plan for your East Coast territory, identifying high-priority customers and creatively breaking into accounts
Run tailored, high-impact product demos that highlight Kaizen’s values, address pain points, and align with customer goals
Spend up to 50% of your time in the field - attending conferences, leading in-person demos, conducting educational sessions, and building relationships with public sector leaders
Maintain active communication with prospects, driving momentum and strengthening relationships across long sales cycles
Bring fresh approaches to government sales — we welcome creativity
Work closely with operations, partnerships, and other GTM teammates to share insights and align on outbound strategy
Partner with Design and Engineering to relay customer feedback and help influence roadmap direction
Develop deep product expertise and stay sharp on competitive trends and the evolving govtech landscape
Keep pipeline clean and up to date in Salesforce, ensuring visibility and alignment across the team
What You’ll Bring
4–7 years of experience in sales, ideally in a high-growth startup - bonus points for past experience in SLED.
Proven ability to lead full-cycle sales processes
Experience with field sales
Comfortable demoing software independently, without SE support
Proficiency in sales tools: Salesforce, Outreach, Gong, LinkedIn, ZoomInfo, etc.
High EQ, strong communication skills, and a thoughtful approach to relationship-building
💚 At Kaizen, we believe that great work starts with taking great care of our people. We’re building something meaningful, and that starts with a culture where people genuinely love to work. Here’s how we support you - in and out of the workplace:
🩺 Comprehensive Health Coverage
We offer Silver, Gold, and Platinum PPO plans through Oxford (United), with 85% of premiums covered for employees on the Platinum plan, with a $0 premium option
🏥 Dental, Vision & Financial Wellness
You’re covered with Guardian PPO dental and Beam vision plans - Kaizen pays 99% of premiums for employees and 50% for dependents. We also offer:
💳 Flexible Spending Accounts (FSA & Dependent Care FSA)
🛡️ $100,000 in fully paid life insurance
🏦 401(k) access through Guideline
🤰🏼 Parental Leave That Supports Families
Because time with your growing family matters.
- 🍼 16 weeks fully paid for birthing parents and 10 weeks paid for non-birthing parents
🗽 Everyday Support & Flexibility
🚆 $50/month toward your commute
🏡 One-time setup stipend (up to $750) for your home or NYC office
💪 $100/month for wellness or productivity
🎡 Perks That Make Life Better
🎉 $250/year for recreation - because fun matters
📚 $500/year for professional development - because growth does too
🍱 Expensed lunch three days a week when you’re in the office
💻 Company-provided laptop
🌴 Time Off to Recharge
🌅 Unlimited PTO
🇺🇸 All federal holidays off
☃️ A company-wide winter break during the week of Christmas
At Kaizen, we’re building something meaningful, and that starts with a culture where people genuinely love to work. Come build with us.
The salary range listed represents the low and high end of Kaizen’s salary range for this position. Salary will vary depending on various factors, including, but not limited to, location, education, skills, experience, and performance. The range listed is just one component of Kaizen’s total compensation package for employees, and other forms of compensation may include annual bonuses, commissions, and equity grants.
Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization.
If you need assistance or an accommodations due to a disability, please email us at [email protected] . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.
