Regulatory Licensing Manager

Job description

About Zepz

Zepz powers two leading global remittance brands, WorldRemit and Sendwave, to build the next generation of cross-border payments. Serving over 9 million customers across 4,000 corridors, Zepz is transforming how money moves across borders by making it faster, safer and more convenient. Its innovative digital solutions are designed to break down financial barriers and expand access to better financial tools. Zepz operates across a broad global footprint, connecting the global north and south and enabling migrants to support loved ones, fuel local economies and build better futures.

Come join us!

Zepz.io

Our Commitments:

1. We act like owners- We are relentlessly delivering for our users and spending money thoughtfully.
2. We embrace embarrassing honesty - We function best when we’re open and honest with one another — especially about our challenges and doubts.
3. We have a bias to action - We get to first outcomes quickly, iterate and learn.
4. We strive to be better - We may make mistakes, but always learn from them.
5. We are inclusive - to better reflect and serve our users.

About the Role

The U.S Licensing Manager will be the cornerstone of our U.S operations and compliance program, ensuring we have the freedom to operate and grow across the country. You will take full ownership of our state-level licensing portfolio, navigating the complex regulatory landscape with precision and strategic foresight. This role is critical to our success, directly enabling our product expansion and ensuring our services are available to millions of customers.

You will liaise with regulators and manage those relationships in partnership with the rest of the Compliance team. You will oversee. You will oversee regulatory exams, and work cross-functionally with our Legal, Compliance, Product, Finance and other teams, providing expert guidance on exams, track findings, and manage regulatory findings and filings.

You will work cross-functionally with our Legal, Compliance, Product, and Finance teams, providing the expert guidance needed to launch new products and expand our footprint while upholding the highest standards of regulatory compliance.

What you’ll be doing:

• License Portfolio Management: Manage the entire lifecycle of our US state Money Transmitter Licenses (MTLs), including new applications, renewals, amendments, and surrenders, primarily through the Nationwide Multistate Licensing System & Registry (NMLS).
• Regulatory Reporting: Prepare and file all required reports with state regulators, including quarterly call reports, annual reports, permissible investment reports, and other ad-hoc filings.
• Regulatory Examinations: Act as the primary point of contact for state regulatory examinations. This includes coordinating exam requests, gathering documentation, and drafting responses to regulatory inquiries and findings.
• Permissible Investments: Act as primary point of contact for Finance, Data and other teams on Permissible Investments (ADTL) regulatory requirements in each state, as they apply to existing and planned products and monitoring for regulatory changes.
• Strategic Guidance: Proactively monitor the US regulatory landscape for changes in money transmission laws and advise the business on potential impacts. Develop and execute a strategic roadmap for acquiring new licenses to support business expansion.
• Cross-functional Collaboration: Partner with the Product team to assess licensing requirements for new products and features. Work closely with the Finance team on permissible investment and net worth requirements, and with the broader Compliance team on AML/BSA-related matters.
• Relationship Management: Build and maintain strong, positive relationships with state regulators across the United States.
• Process Improvement: Identify opportunities to streamline and automate licensing and reporting processes to increase efficiency and accuracy as we scale.

Qualifications:

• Minimum of 5 years of experience in regulatory compliance and licensing within a regulated money services business.
• In-depth knowledge of relevant laws and regulations related to money transmitter licensing and reporting requirements in the United States.
• Strong knowledge of accounting principles and practices, with experience in financial reporting for money services businesses.
• Proven track record of successfully managing complex licensing and regulatory reporting processes.
• Excellent organizational and project management skills, with the ability to effectively manage multiple tasks and priorities.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with internal teams and external stakeholders.
• Demonstrated ability to work independently and maintain a high level of professional integrity.

What you’ll get from us

Please note that the benefits below will apply to permanent roles.

We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa. specifically:

• Unlimited Annual Leave: Feel free to make the most of your time off and maintain a healthy work-life balance!
• Private Medical Cover: ​​You can opt-in to a Private Medical Insurance scheme. This provides you with access to thorough medical coverage, so you can feel confident in your health and well-being.
• Retirement: We offer pension schemes to help you plan for and secure your future.
• Life Assurance: Life assurance is available to give you peace of mind and protect your loved ones in case of the unexpected.
• Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible.

We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!

Why choose Zepz?

• Our team of over 1,000  employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world but we also offer workspace in our talent cluster locations - spaces we can meet, collaborate and connect.
• We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.
• We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
• At Zepz, embodying our commitments binds us together. We are collectively passionate about striving to achieve our vision and purpose -  to continue to provide the best service to our users.

Ready to Apply?

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.

Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. Zepz is a place where everyone can thrive.

So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.