Job description
Who We Are
GoodShip is the first all-in-one platform for freight orchestration and procurement. Our innovative software helps shippers optimize their truckload freight spend and service outcomes while enhancing collaboration among internal teams and carrier partners.
The US domestic truckload freight market is massive – the industry generated revenues of $941 billion across 11.46 billion tons of product shipped in 2022. Our technology is optimizing freight outcomes for our customers, a rapidly growing roster which includes some of the industry’s largest and most recognizable shippers. Our software automates previously tedious and resource-intensive tasks, and unites disparate data sources to provide a holistic view of network performance. We provide shippers with best-in-class intelligence, a purpose-built procurement workflow, and the tools to collaborate more effectively and initiate corrective action directly within the GoodShip platform.
We’re backed by A-list venture firms and founders of industry-leading FreightTech companies, and were recently recognized in the FreightWaves FreightTech 25 and the BCV x Headline Vertical SaaS 50. With ample financial backing and strong traction, we’re looking for a high-performing Revenue Operations Manager to help scale our go-to-market engine.
About the Role
As our first Revenue Operations Manager, you’ll be a strategic partner to Sales, Marketing, and Customer Success—owning the systems, reporting, and processes that drive our go-to-market performance. This is a high-impact role with broad scope and executive visibility. You’ll be responsible for building the connective tissue between teams, architecting a scalable GTM infrastructure, and unlocking insights that move the business forward.
You’ll report directly to the VP of Sales and work cross-functionally to bring clarity to complexity. If you’re excited about building RevOps from the ground up, deploying AI tools, and influencing strategic decisions with data, this role is for you.
You Will
Own the RevOps Stack
Administer and optimize our core GTM systems—HubSpot, Salesloft, ZoomInfo, LinkedIn Sales Navigator, and 6sense.
Build integrations and workflows that enable clean, end-to-end funnel tracking across Sales and Marketing.
Identify and implement AI-driven tools to boost efficiency in prospecting, forecasting, and campaign execution.
Design and Deliver Insights
Build and maintain dashboards that give real-time visibility into funnel performance and revenue health.
Create a reliable, scalable reporting infrastructure to support weekly, monthly, and quarterly business reviews.
Surface insights that inform sales strategy, marketing attribution, territory planning, and investment decisions.
Drive GTM Execution
Lead sales forecasting, pipeline health tracking, and quota attainment analysis.
Partner with Sales and Finance to support compensation planning, territory design, and annual planning.
Ensure operational readiness for product launches, campaigns, and GTM experiments.
Be the GTM Glue
Collaborate across Sales, Marketing, Customer Success, and Product to align systems and strategy.
Build repeatable processes and automation that reduce manual work and improve decision quality.
Translate messy data into clarity—and use it to drive smart, forward-looking action.
The Ideal Candidate
Brings 5+ years of experience in Revenue, Sales, or Business Operations at a B2B SaaS company, ideally in a startup or high-growth environment.
Has strong hands-on experience managing and optimizing GTM systems (HubSpot experience strongly preferred).
Is fluent in data—comfortable building models, designing dashboards, and communicating insights to executives.
Stays current with the latest AI-enabled tools and is eager to bring emerging tech into the RevOps workflow.
Balances strategic thinking with tactical execution—you’re not afraid to get in the weeds to build what’s needed.
Operates with urgency, ownership, and obsessive attention to detail.
Thrives in ambiguity, communicates clearly, and loves turning complexity into clarity.
Minimum Qualifications
5+ years of experience in Revenue/Sales/Business Operations in a SaaS environment.
Experience administering and integrating GTM systems (HubSpot preferred).
Strong analytical skills with fluency in dashboarding and BI tools.
Proven ability to manage cross-functional initiatives in a fast-paced, high-growth company.
Excellent communicator with strong organizational and prioritization skills.
Benefits
Competitive salary and meaningful equity in GoodShip
100% employer-paid health benefits
Unlimited PTO
Winter break the week of December holidays
Fully remote work environment
Destination team off-sites
