Job description
About PartnerStack At PartnerStack, we’re passionate about software and the partnership space — and we’re not afraid to shake things up!
Our mission is to change how the world sells software by creating partnerships that unlock growth. We’re an ecosystem platform with the world’s largest B2B partnerships network, with over 500+ companies using PartnerStack to generate and sustain revenue.
Transforming the industry requires the right people. We’d love to meet you if you’re interested in making partnerships and ecosystems a game-changer in the software industry! We’re a high-impact and cross-team collaboration culture, empowering our teams to achieve success together.
Ready to be a part of our team? Apply now
About you and the role
We’re looking for a strategic and detail-oriented Revenue Operations Manager to help scale and optimize our go-to-market engine. This role will support critical functions across Sales, Marketing, Customer Success, and Channel Operations—owning high-impact projects that drive efficiency, accountability, and revenue growth.
You’ll be responsible for a wide set of responsibilities that sit at the intersection of process, data, systems, and insights. If you’re a proactive operator who thrives in a collaborative environment and can bring structure to ambiguity, we’d love to hear from you.
What you’ll do
- Build and maintain systems to monitor customer health and trigger risk/expansion workflows to improve NDR.
- Design and manage renewal and expansion automation to streamline post-sale motions and increase Customer Success efficiency.
- Improve customer journey mapping and identify key operational gaps to reduce churn.
- Implement feedback loops and NPS tracking for actionable insights to increase customer satisfaction and retention.
- Build and maintain scalable dashboards to track customer performance metrics to improve visibility for leadership
- Partner with finance and other stakeholders to ensure alignment on revenue goals and forecasting accuracy.
- Drive continuous improvement of forecasting models and methodologies based on performance and market changes.
- Optimize and document sales processes to improve velocity, consistency, and rep productivity
- Collaborate with GTM teams to ensure seamless partner attribution and incentive tracking
- Validate Partner Commission Tracking
- Document detailed step-by-step workflows for all key RevOps processes, ensuring clarity, consistency, and easy reference.
You’re a great candidate if you have…
- 3+ years of experience in Revenue Operations, Sales/Marketing Ops, or GTM strategy in a B2B SaaS environment
- Hands-on experience with Salesforce, HubSpot/Marketo, BI tools (Looker, Tableau, etc.), and automation platforms
- Strong analytical mindset—comfortable using data to drive decisions and improve processes
Excellent communication skills and a collaborative approach to cross-functional work
- Detail-oriented with the ability to prioritize in a fast-paced, evolving environment
- Experience supporting a channel or partner GTM motion
- Background in Customer Success or post-sale operations
- Familiarity with forecasting models, quota/territory design, and performance attribution
Why you’ll love working here
PartnerStack is a fast-growing startup revolutionizing how SaaS companies go to market and scale revenue with partnerships. Beyond challenging the status quo and innovating great products, we aim to build a kickass company.
We set every team member up for success so they can feel energized about their work, be passionate about excellence, and have room to learn every day. That means you can experiment with creative tactics, have the freedom to fail and bounce back stronger — and make a career of a lifetime.
Perks of working at PartnerStack
A digital-first environment, so you can do your best work anywhere in Canada
- A MacBook shipped to you and a budget for peripherals of your choice
- Flexible working hours (in coordination with your team)
- Flexibility to work abroad for up to 8 weeks at a time
- Regular social events, even while working remotely
- Annual peripheral refresh
Competitive salary and opportunities for promotion
High-quality health insurance, active from your first day
HSA and Wellness Accounts
Generous vacation and time off plan
Employee Stock Option Plan for everyone (ESOP)
RRSP with an employer matching component
Our HQ
Although we’re digital-first, that doesn’t mean you can’t do your best work with us at our downtown office in Toronto — if you want.
Our office space (111 Peter Street, Toronto, ON) is open to all employees. Whether you join us in person or virtually, we’re committed to ensuring every new employee has a great onboarding experience and feels part of a tight-knit team.
Diversity, Equity, and Inclusion
We are committed to equal employment opportunity regardless of race, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, marital status, ablebodiedness or gender identity.
PartnerStack celebrates what makes every member of our team unique and strives to create a safe and inclusive workplace where everyone can be their truest selves. If you require any accommodations to succeed in your role and feel supported in the workplace, please feel free to let us know. We are more than happy to accommodate all.
