Job description
About the Role
Lattice is looking for a Revenue Operations Pro to join the Revenue Operations team, focused on supporting our Customer organization. If you are a positive and motivated individual who likes a fast-paced environment, enjoys problem-solving, and has the urge to improve processes on an ongoing basis, you might be a key fit for our Revenue Operations team. You will lead the operational and analytical backbone for post-sale revenue initiatives—driving insights and execution across customer retention, expansion, and long-term growth. This role will report to the Customer Strategy, Programs & Operations leader and will be the primary owner of Revenue Operations within the Customer organization, partnering with Sales, Finance, CX, and Operations leaders.
What You Will Do:
- Own customer revenue forecasting for retention and expansion, partnering closely with Finance and CS leadership.
- Drive expansion pipeline by building and maintaining performance dashboards, monitoring performance + market trends, and optimizing internal revenue-generating processes
- Drive annual planning across headcount, revenue targets, and customer capacity modeling.
- Design compensation plans for post-sales teams, including strategy, structure, and performance analysis.
- Optimize systems and processes to improve forecasting accuracy, reporting, and operational efficiency.
- Collaborate cross-functionally with Customer Success, Finance, and Sales Ops to align strategy and execution
- Drive high-performing teams through establishing and monitoring KPIs and key business metrics on a weekly basis
What We’re Looking For:
- 3-5 years in GTM Operations or Strategy (Sales, Marketing, Customer)
- 1+ years SFDC experience
- You are highly capable of translating complex concepts and analysis to technical and non-technical audiences across all levels of the organization.
- Experience in key GTM strategies, such as Outbound efficiency and optimizations, Account-Based strategy, Territory planning, and familiarity with sales methodologies like MEDDPICC, Challenger, etc.
- Strong analytical skills, master in Excel, familiarity with BI tools such as Power BI, Looker, and Tableau
- Strong organization and communication skills - proven track record of working with cross-functional partners and maintaining a high bar for Project Management
- Strong experience in GTM operations technologies (SFDC, Gong, Outreach, Salesloft, LinkedIn Sales Navigator, Clearbit, Zoominfo, Clari)
\_\_\__
The estimated annual cash salary for this role is $127,500 - $159,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund
*Note on Pay Transparency:
Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and © individual candidate experience.
Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.
About Lattice
Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies.
Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.
Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
By clicking the “Submit Application” button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice’s Job Applicant Privacy Policy__.
