Job description
Sword Health is on a mission to free two billion people from pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
Introduction:
The Revenue Operations Manager is a key player within Sword Health’s Revenue Organization. This role focuses on the operational efficiency of the top-of-funnel activities, including business development, consultant relations, and lead generation initiatives. The manager will be responsible for overseeing strategic projects that support the growth of Sword Health, particularly in acquiring new clients and expanding relationships with consultants and brokers.
You will partner closely with Sales, Marketing, Consultant Relations, and Business Development teams to drive operational excellence, ensuring that Sword’s outreach initiatives are both data-driven and scalable. If you’re a highly analytical thinker with a proven track record of supporting business development teams and driving results, we want you on our team.
What you’ll be doing:
- Data Analysis and Reporting: Create and maintain reports and dashboards to provide insights into business development performance, lead generation, pipeline health, and key metrics.
- Sales Forecasting and Planning: Support sales forecasting and planning activities, specifically around top-of-funnel efforts. Collaborate with sales leadership to set targets, quotas, and manage pipeline expectations for business development and consultant relations.
- Lead Generation Optimization: Analyze and optimize lead generation workflows, ensuring that business development and consultant relations teams have effective, actionable data to convert leads into opportunities.
- Cross-Functional Collaboration: Work with Marketing, Sales, Business Development, and Consultant Relations teams to ensure that top-of-funnel efforts are aligned with overall revenue goals. Share insights and recommend improvements based on data analysis.
- Strategic Projects: Lead strategic projects focused on improving lead generation processes, ensuring that initiatives to expand client bases, engage consultants, and drive revenue growth are well-supported.
- CRM Management: Own the management and optimization of CRM tools, including Salesforce, ensuring that lead and opportunity data is accurately tracked and optimized for reporting and workflow efficiency.
- Sales Enablement: Collaborate with sales and consultant relations teams to implement and manage tools and systems that enhance lead generation, outreach efficiency, and process automation.
- Revenue Growth Initiatives: Contribute to and help execute on strategic initiatives aimed at driving revenue growth, including refining business development strategies and consultant engagement practices.
What you need to have:
- Bachelor’s Degree in Business, Marketing, Engineering, or a related field.
- 3-5 years of experience in revenue operations, business development operations, or a similar role, ideally within a high-growth startup environment. Experience in SaaS or healthcare is a plus.
- Exceptional Analytical Skills: Ability to interpret complex data and provide actionable insights to improve top-of-funnel efforts.
- Experience with CRM systems (Salesforce or similar). Ability to manage and optimize CRM tools for lead generation and pipeline management.
- Project Management Experience: Proven ability to manage multiple projects and initiatives in a fast-paced environment, while maintaining attention to detail and meeting deadlines.
- Cross-Functional Collaboration: Strong skills in building relationships with teams across sales, marketing, business development, and consultant relations.
- Strong Communication and Presentation Skills: Comfortable presenting insights, recommendations, and strategic initiatives to senior leadership and cross-functional teams.
- Fluent in English, with strong verbal and written communication skills.
- Growth Mindset: Ability to adapt quickly to changing priorities and market conditions while maintaining focus on strategic objectives.
What we would love to see:
- AI/Automation Expertise: Experience leveraging artificial intelligence, machine learning, or automation tools to optimize lead generation, outreach workflows, and improve overall efficiency in top-of-funnel activities. We are particularly interested in individuals who have used AI to streamline sales processes, enhance data accuracy, and reduce manual tasks.
- Experience with Sales and Marketing Automation Tools: Familiarity with modern sales enablement platforms, particularly those that incorporate AI-driven features such as lead scoring, outreach sequencing, and dynamic reporting.
- Consultant Relations Focus: Experience working closely with consultant relations teams to build and nurture relationships, leveraging data to support strategic outreach, and driving business opportunities through effective consultant engagement.
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class
Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
