Job description
Does driving revenue operations at one of Canada’s fastest growing startups excite you?
Then Jobber might be the place for you! We’re looking for a Revenue Operations Specialist to be part of our Revenue Operations department.
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.
The team:
Sitting at the intersection of strategy, systems, data, and process, Revenue Operations (RevOps) at Jobber ensures our go-to-market engine runs with precision. RevOps aligns Sales, Marketing, and Customer Success to enable better customer experiences and drive predictable, scalable growth.
The role:
The Revenue Operations Specialist will have a primary mission is to maximize the effectiveness of our frontline sales managers by taking ownership of critical administrative and operational tasks. You’ll work behind the scenes to ensure our systems are clean, our data is compliant, and our processes are optimized — allowing our managers to focus on what they do best: coaching and leading high-performing teams.
This role will have a high impact on team efficiency, data accuracy, compliance, and ultimately, revenue performance.
The Revenue Operations Specialist will manage:
Sales Operations Support
- Monitor and manage inbound support requests from the sales team via the #sales channel, ensuring timely triage and resolution
Serve as a central point of coordination for sales admin needs, escalating where necessary
Data Quality & Compliance
- Maintain Salesforce data integrity through consistent hygiene practices and audits
- Own internal documentation updates related to sales processes, rules of engagement, and system workflows
- Build and maintain audit processes to ensure high compliance across sales workflows
Process Automation & Optimization
- Identify recurring manual tasks and recommend automation opportunities
- Support implementation and maintenance of AI tools and process automations that streamline rep and manager workflows
Staffing and Scheduling Support
- Assist in the planning and operational updates of staffing schedules, headcount planning, and capacity adjustments
Enablement & Reporting
- Support team enablement by ensuring process documentation is up-to-date and easily accessible
- Partner with RevOps analysts to surface trends from compliance, channel activity, or staffing data to identify friction and optimization opportunities
To be successful, you should have:
- Experience in Sales Operations, Revenue Operations, or a similar GTM support function in a B2B SaaS environment
- Experience with Salesforce and familiarity with CRM hygiene best practices
- A process-oriented mindset with attention to detail and a passion for continuous improvement
- Ability to work cross-functionally with stakeholders in Sales, RevOps, and Enablement
- Excellent written and verbal communication skills — you can simplify complex workflows and make documentation digestible
- Comfort working in a fast-paced, ambiguous environment where priorities evolve rapidly
- Experience using automation tools (e.g., Zapier, HubSpot workflows, or similar platforms) is a strong asset
Compensation:
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $71,400, a midpoint of $84,000 and a maximum salary of $96,600, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire’s skills, experience against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!
Where you can expect to work:
Our product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices or remotely anywhere within Canada. We’re committed to ensuring the best experience for all Jobberinos to do impactful work.
What you can expect from Jobber:
- A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, retirement savings plan matching, and stock options.
- A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
- Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family.
- A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player…yet.
- To work with a group of people who are humble, supportive, and give a sh*t about our customers.
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
