Job description
About Us:
Spreedly is the world’s leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly’s Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service.
Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.
Product Offering:
Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:
Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.
Tokenization: Securely stores and manages payment data with a universal tokenization service.
Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.
Payment Vault: A secure storage solution for sensitive payment information.
Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security.
About the Role:
As the RevOps AI & Automation Lead at Spreedly, you will join our Revenue Operations team and help us build the next generation of intelligent go-to-market systems. You’ll play a critical role in identifying, designing, and implementing AI-powered workflows and automations that unlock speed, efficiency, and insight across our sales, marketing, and customer success functions.
This is a highly hands-on role for someone who thrives at the intersection of systems, automation, and AI; someone who can turn a whiteboard idea into a working workflow in a week. You’ll partner closely with GTM leaders, data teams, and RevOps teammates to drive real outcomes and bring innovation into the day-to-day execution of our go-to-market motion.
Responsibilities:
- Design and implement intelligent, scalable automations across GTM workflows using tools like Make, Zapier, Workato, or Tray.io.
- Own AI-first enhancements to lead routing, territory assignment, enrichment, scoring, and follow-up workflows.
- Build and maintain automations between core systems (Salesforce, HubSpot, Apollo, Qualified, Gong, Intercom, Apollo, Zendesk, etc.).
- Deploy and operationalize AI-native tools (e.g., OpenAI, LangChain, Gong, Qualified, Intercom, Apollo, etc.) to support GTM initiatives.
- Build AI-driven capabilities like predictive lead scoring models, intent-based segmentation, copilots for sales or CS (e.g., smart summaries, call analysis, follow-up writing)
- Prototype AI-based workflows or agents using low-code platforms or custom API integrations.
- Partner with data teams to connect AI workflows with core GTM data sources.
- Run experiments to test and measure impact of AI and automation on funnel performance and team efficiency.
- Build dashboards and reports on usage and ROI of AI initiatives.
- Collaborate with Sales Ops, Marketing Ops, and Customer Success Ops to identify bottlenecks and high-impact opportunities.
- Train and enable GTM teams on new tools and workflows.
- Support vendor evaluation and management for AI and automation platforms.
Requirements:
- 5+ years in Revenue Operations, Business Systems, GTM Automation, or a related technical operations role.
- Deep experience with GTM platforms (Salesforce, Pardot, Qualified, Apollo, Gainsight, etc.).
- Strong hands-on experience with automation tools (Zapier, Make, Tray.io, Workato, n8n, or similar).
- Familiarity with AI tools and platforms (OpenAI/GPT/Gemini, Gong, Qualified, Clay, Intercom, Drift, LangChain, etc.).
- Ability to write and iterate on prompts, build light prototypes, and integrate APIs.
- Strong project management and prioritization skills; able to manage multiple initiatives in parallel.
- Analytical mindset; comfortable using data to measure success and iterate quickly.
Additional Skills We Value:
- Experience with Python or SQL
- Experience working directly with ML models or vector databases
We Offer US-based Employees:
- Competitive salary + Equity
- Outstanding Medical and Dental benefits, including 100% employer-paid options
- Company-paid Life and Disability insurance
- Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
- Open Paid Time Off policy + 12 weeks of paid leave for new parents
- Matching 401(k) plan (5% up to $5,000 yearly)
- $1,000 annual professional development stipend
- Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
- Access to company-paid professional coaching service
- Visits to HQ in Durham, North Carolina for remote employees
We champion the ethical, creative use of AI—if you’re someone who pairs human judgment with modern AI tools to work smarter and drive bigger impact, you’ll thrive here.
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Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.
Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check.
At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in California or New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country.
We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.
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