Job description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Stripe continues to develop innovative products that serve businesses of all sizes around the world, risk will increase in complexity and scale. Joining the Risk Partnerships team, you will play a critical role in the company’s financial and partnership health, enabling Stripe’s growth while partnering with internal and external stakeholders to understand, manage and mitigate against key risks related to financial partners.
What you’ll do
Stripe is seeking a Risk Partner Manager, Payment Networks to help us scale for the future, in a fast-paced environment that’s growing rapidly. It’s expected that the Partner Manager will be a critical subject matter expert in card network rules and quickly become versed in Stripe’s risk policies in areas including fraud, credit, brand risks, as well as keeping abreast of emerging trends within the industry and competitors
You will build strategic relationships with Risk counterparts within major card network partners to help drive Stripe’s risk and commercial initiatives forward. It is equally crucial for you to develop trusting and collaborative relationships with internal stakeholders that will provide SME input and execute across multiple programs and initiatives. Your work will be highly visible to Risk leadership and be instrumental to driving our future growth.
Responsibilities
- Manage key risk relationships with our top card networks across the Americas, including building relationships, understanding partner requirements, and advocating for Stripe’s users and product teams
- Drive discussions with card networks on the applicability of their restricted / prohibited business lists or network operating rules and regulations
- Dive deep into our Risk systems and develop a strong understanding of Stripe’s risk posture and technical risk management foundations
- Build a close partnership with our Financial Partnerships team to drive and represent risk objectives
- Develop relationships and work with partners across Risk, Product, Engineering and Operations teams to prioritize, scope and roll out launches and
- Manage top priority user escalations and remediations, as needed.
- Work closely with regional Risk Partnership teams to drive new growth strategies and negotiate terms on behalf
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 10+ years of professional experience, including 3+ years of experience in external partner-facing roles
- Extensive experience working with payment network rules of Visa and/or Mastercard
- A strong sense of ownership, resilience, and a drive to have an impact
- Experience in managing day to day risk across a variety of internal and external partners
- Strong stakeholder management skills including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders
- An analytical approach to decision-making - you understand how to partner with Data Science to build metrics and track progress across various monitoring programs
- Demonstrated project/program management skills and a proven track record for building and scaling programs from the ground up
- Excellent collaboration, communication, and relationship building skills. Must have the ability to convey complex ideas succinctly to all audiences
- Effective program management skills and a proven track record for building and scaling programs from the ground up. You are extremely organized and not afraid to challenge and push teams and yourself.
Preferred qualifications
- You have an in-depth understanding of product and payment platforms
- You have experience in the risk or compliance space
