Job description
We are seeking a highly strategic and analytical Sales System Specialist to join our team. This role is important in maintaining our sales technology stack by configuring and coordinating our key sales tools, onboarding and offboarding users, and assisting with vendor renewal cycles.
This role will be responsible for the administration and optimization of critical sales tools, ensuring functionality, user management and adoption, and tool configuration. The ideal candidate has technical expertise, analytical capabilities, and a deep understanding of sales processes and operations.
Key Responsibilities:
- Administer and optimize core sales systems including Spiff, Salesforce, Clari, and Outreach, ensuring high availability, performance, and user adoption.
- Configure tools to align with evolving sales processes and business needs, including workflows, fields, automations, and integrations.
- Lead user lifecycle processes, including onboarding, offboarding, and permissioning across all sales platforms.
- Collaborate with Sales, RevOps, and IT teams to solve issues, implement enhancements, and support multi-functional initiatives.
- Monitor system usage and adoption and providing training and documentation to drive best practices and improve ROI.
- Partner with vendors to handle contracts, renewals, and support critical issues.
- Maintain data integrity and ensure compliance with internal policies and external regulations.
- Drive process improvements while identifying areas of tech consolidation.
- Continuously find opportunities for automation and operational improvements.
Qualifications:
- 5+ years of experience in Sales Operations, Revenue Operations, IT, or a related field.
- Experience with Spiff and Salesforce required.
- Hands-on experience with Clari and Outreach is a plus.
- Ability to run multiple projects, prioritize, and implement in a fast-paced environment.
- Excellent problem-solving skills with a keen attention to detail.
- Good communication skills with the ability to work multi-functionally and translate technical concepts to business users.
- Work independently and as part of a team.
- Detail-oriented with a high level of accuracy.
Application Process
If you are hardworking and are looking for an opportunity to be a part of a growing SaaS a11y company, we encourage you to apply for this role! This is a full-time salaried position with a competitive benefits package, including medical insurance, unlimited vacations/FTO. Salary is commensurate with experience. Please submit your cover letter and resume in English for immediate consideration!
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