Job description
WHY WORK AT INSENTRA?
ONE TEAM ONE DREAM
At Insentra, we want innovators to join us no matter what their time zone. We are one global team working towards the goal of becoming the #1 Channel Services Partner in the world. We Dare to be Different and celebrate those differences every day. We are a flexible workplace looking for passion and innovation in our crew. At Insentra, we are here to support your career growth and challenge you to be the best version of yourself because together, we are many, and we can achieve anything we set our minds to.
HITACES
At Insentra, we operate under a core set of values that define our work and our company culture. We define these values by being the best versions of ourselves and loving the work we do. We create an outstanding work environment for our crew, partners, and clients. We live our values and love to #HIT ACES: Honesty, Integrity, Trust, Accountability, Celebration, Efficiency and Service Excellence. The core of everything we do is ONE TEAM ONE DREAM. The heart of our culture is created by our Crew.
INSENTRA CREW
As we work to become the #1 Channel Services Partner in the world, we also work to care for our Insentra Crew’s professional and personal growth and well-being.
- · Insentra crew support and career-development resources and certifications to expand your skills and enhance your expertise along your career journey.
- · A diverse and inclusive community of belonging. We empower you to bring your unique ideas to the table and act.
- · Generous crew benefits: including health, financial, work/life balance, paid time off, and competitive compensation packages.
- Minimum 10 years of hands-on technical experience in Microsoft Modern Workplace technologies
- Proven architect-level expertise in the design, implementation, and optimization of Microsoft Intune for device and application lifecycle management
- In-depth experience with Microsoft Defender for Endpoint, including security baselines, threat detection, attack surface reduction, and policy tuning
- Proficient in deploying and managing Windows Autopilot for zero-touch provisioning at enterprise scale
- Strong understanding and practical experience with Microsoft 365 security services
- Demonstrated ability to implement and manage Entra ID Join/Hybrid Join scenarios within complex hybrid identity environments
- Deep experience creating and managing Conditional Access policies aligned to Zero Trust architecture principles
- Advanced skills in application packaging, deployment, and lifecycle management, including custom and third-party applications
- Solid understanding and use of Microsoft Configuration Manager (SCCM/MEMCM) in co-management and migration scenarios
- Experience managing and integrating Citrix Virtual Apps and Desktops with Microsoft Intune for unified endpoint management
- Hands-on experience managing iOS, iPadOS, and Android devices via Intune MDM and MAM
- Demonstrated ability to integrate and manage Apple Business Manager, Android Enterprise, and Samsung Knox platforms
- Strong understanding of corporate data protection across mobile endpoints, including app protection policies and secure access
- Expert knowledge of Windows 10 and 11 operating system features, group policies, and security configuration tools (e.g., Microsoft Security Baselines, CIS Benchmarks)
- Experience with endpoint detection and response (EDR), local admin control, and hardening practices for modern workstations
- Relevant Microsoft certifications
- Demonstrated presales expertise with a strong track record in developing comprehensive and accurate Statements of Work (SOWs), including scoping, effort estimation, and aligning technical solutions to client business needs
- Extensive knowledge of Active Directory Domain Services (AD DS) including:
- Group Policy creation and maintenance
- Domain functional level upgrades
- Inter-forest and intra-forest Active Directory migrations
- Expert-level understanding of identity and access management, including:
- Microsoft Entra ID
- Active Directory Federation Services (ADFS)
- Modern authentication protocols (OAuth2, SAML, OpenID Connect)
- Single Sign-On (SSO) integrations across cloud and on-prem applications
We value diversity — in backgrounds and in experiences. Technology and innovation are universal drivers, and we need people from all backgrounds to help reach our goals. Insentra’s crew are empathetic, caring, and supportive. We are deliberate and self-reflective about the kind of crew and culture that we are building, seeking innovators who are not only strong in their own aptitudes but care deeply about supporting each other’s growth.
From Insentra’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our crew are people with different strengths, experiences, and backgrounds, who share a passion for improving the status quo. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All our crew’s points of view are key to our success, and inclusion is everyone’s responsibility.
FLEXIBILITY
We are a remote first workplace where flexibility is key to our success. That flexibility includes recognizing the importance of living life outside of your job. We believe that innovation can happen anywhere, and our flexible work environment means that you choose where you work. We trust our crew to be accountable for their work and set their own schedules. We collaborate and celebrate cross time zones because no matter what your geographic location, your success is Insentra success.
WHAT YOU’LL LOVE DOING
Our Professional Services Team is fast-paced, nimble and stands for excellence. You will be a vital part of this team. This role is for someone who loves variety and is passionate about growing a career as a world-class consultant. You will be responsible for pre-sales, delivery and assisting with the continued growth of our US practice. Your main responsibilities include:
Technical leadership and delivery of end-to-end Microsoft projects
Delivery and technical architecture for Microsoft Modern Workplace services
Working remotely to deliver projects for our clients
Demonstrate leadership in a project from start to finish. From managing customers’ timelines, adoption, track usage and building relationships
Documentation including scopes of work, design documents, as-built documents etc.
Owning customer success
Assisting with the development, enhancement, and documentation of Insentra methodologies for Microsoft 365 and Azure projects
Mentoring, supporting, and developing Insentra consultants
Work closely with our partners to deliver exceptional outcomes and make our customers raging fans
If you have excellent communication skills, an eye for detail and love to deliver exceptional outcomes, we want to meet you.
Ultimately, you will ensure our company’s efforts help us achieve our immediate and long-term business goals in Australia, UK, and USA.
EXPERIENCE & ATTRIBUTES
Required Skills
Bonus Skills
ABOUT YOU
Determined – you are the type of person who wants to own your space and have an aptitude to learn and share learning with the team.
Inspired – You love people and champion our values of Honesty, Integrity, Trust. You lead with love and are passionate about working in a One Team One Dream environment.
Self-Starter – you love to achieve, love to kick ass and love to deliver results beyond expectation.
Independent– the thought of being micromanaged doesn’t work for you. The ability to manage your own calendar is important in a global work environment.
Collaborative – You love working in cross-functional and global teams and are passionate about delivering amazing experiences.
Logophile- You have excellent verbal/written communication and persuasive skills.
Organised– You have excellent organizational skills, can self-manage, and demonstrate attention to detail
Flexible – You can pivot when needed and love variety.
Positive – your attitude is infectious, and people love to work with you.
ACCOUNTABILITIES & MEASURES
We believe you are responsible for your role and as such we invite you to develop your Objectives and Key Results (OKRs) as part of your interview process.
LOCATION
Remote, United States.
