Job description
Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.
We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.
We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
Role Overview:
As a Senior Associate, Advisor, you help service professionals (our Pros) learn the skills of how to run a business to become a great CEO. You guide them through a year-long Foundations program that covers critical business topics such as profitability, systems, sales, and leadership. In this role, you lead cohort sessions and one-on-one coaching conversations that empower our Pros to overcome challenges, become stronger leaders, and celebrate big wins.
You are excited to be on the front lines of real business transformation. Immersing yourself in the growth journeys of small business owners, you accelerate your own learning and development alongside a high-performing, mission-driven team.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
What you do each day:
- Facilitate up to 10 cohort sessions per week with groups of 10–12 service professionals
- Conduct one-on-one coaching sessions with Pros before new cohorts and as needed during the program
- Support fellow Advisors’ cohorts as needed, ensuring a seamless experience for all Pros and contributing to a culture of team-wide reliability
- Lead workshops that enhance the curriculum and deepen business learning
- Stay current with curriculum updates, certifications, and best practices in business coaching
- Keep up with new product features and how Pros can best utilize them
- Provide thoughtful feedback to enhance the Foundations curriculum and coaching strategy
- Actively implement coaching feedback to sharpen skills and improve session delivery
- Cultivate strong relationships with Pros, celebrating wins and supporting through challenges
- Prioritize Pro success by showing up early, staying late, and ensuring no Pro is left behind
Qualifications:
- Basic proficiency in Zoom, Google Suite, Confluence, or ability to learn new tools quickly
- Experience working with or understanding the home services industry is a plus
Confident presenting and coaching via Zoom
- Bachelor’s degree or equivalent work experience requiredWhat will help you succeed in this role
What will help you succeed in this role
- An entrepreneurial mindset with a passion for small business growth
- Excellent communication and active listening skills
- Detail-oriented with prompt follow-through
- Curious, innovative, and eager to improve
- Self-starter with high accountability and commitment
- Strong ability to build rapport and trust quickly
- Compassionate and positive in all interactions
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
Location Dependent Information
This role is open to candidates and the expected on target earnings range for this role is $70,000-$78,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
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