Job description
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s theroleall about?
You are expected to be a professional automation engineer with a strong testing background and knowledge of building automated systems & tests both front-end UI, backend services and databases. You will be testing all aspect of a distributed system.
How will you make an impact?
Defining and execution of Test Plans for various high-complexity products and solutions covering End to End testing of Functional and cross functional teams, Regression, Usability, UI and Performance tests.
Monitoring and Tracking Test Plan/Automation Projects
Reviewing the Projects and ensuring the impact of changes in the scope on test plans, changes in the priority, test schedule and test automation are well handled
Defining and Implementing Test Automation Projects
Ensuring Build Acceptance Tests are executed, and stakeholder acceptance is achieved within the given timeframe
Defining and improving QA Processes/ Best Practices
Creating/Tracking Test Metrics, Project Metrics and ensuring corrective actions are taken to keep good health of the deliveries
Motivating the team to deliver the projects with the desired Quality level and efficiency
Applying innovative concepts in testing to enhance the test coverage, improve Quality and Reliability
Have you got what it takes?
Should have 5+ years of testing experience across automation tools
Strong knowledge of SQL, Data Products/services, Queueing systems, Reporting.
Experience in Cross teams functional End to End testing.
Knowledge of AWS services.
Knowledge and understanding of Test Automation and Performance testing tools.
Experience of Typescript and backend testing.
Very well versed with GIT commands.
Strong Experience in API / Web Services Testing and API Automation tools
Sound knowledge of SDLC phases and Testing Life cycle
Strong Requirements and Business Analysis skills with good focus on attention for details
Test Management in Jira: Test case, Test Execution.
Strong Ability to define and execute Test Suites/Test Cases
Test Automation Tools: Playwright, Selenium, Protractor, Test Architect.
Knowledge of Continuous Integration Tools Jenkins.
Experience of any Data streaming application
Strong in planning and track of work items
Experience in Enterprise level project’s release pattern (Major & Minor release)
Should be well versed with Jira (Fix versions, JQL)
Well versed with various testing cycles based on release patterns. (Regression cycles importantly)
Experience in Gatling or any performance tools is plus.
You will have an advantage if you also have:
Knowledge of Selenium, Java
Knowledge of Python, C# or any programming language
Experience as a technical or team lead or equivalent experience
Experience in Performance testing
Experience in contact center domain
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 6629
Reporting into: Tech Manager
Role Type: Individual Contributor
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
