Senior Automation Engineer

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

We are looking for a talented Automated Test Engineer to join our dynamic and growing R&D engineering team in Pune.

NiCE is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At NiCE, we recognize that every employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization

How will you make an impact?

• Participate as a scrum team member in product development ceremonies.
• Understand software design & evaluate features w.r.t to defined architecture & NICE core strategies.
• Understand the product stories, requirements, needs & expectations.
• Design, develop, and maintain automated test scripts for enterprise-grade software applications on demand.
• Design, implement and execute software test cases for enterprise-grade software, cloud & web-based applications.
• Contribute to the design and implementation of the test automation framework to ensure scalability, maintainability, and efficiency.
• Conduct feature risk assessment & prepare PRA with peer review, for respective stories.
• Discover & automate test cases for new product features & customer issues on demand.
• Automate test cases from Test suite backlog.
• Participate in Performance & Load testing of deliverables.
• Participate in customer issues & QA of hotfixes & patches.
• Join manual testing efforts as needed to ensure comprehensive test coverage.
• Engage in feature regression planning & actively participate in QA of feature release.
• Create and maintain documentation related to test scripts, test data, and automated testing processes.
• Own E2E delivery of features with documentation & verification.
• Collaborate & work with core team individuals to achieve capabilities as a scrum team.
• Interface with various R&D groups and with support tiers.
• Stay up to date with latest Azure & K8s trends & best practices.

Have you got what it takes?

• Degree in Computer Science Engineering or from similar background.
• 4-7 years of experience working in the software industry as a QA & fundamental understanding of Quality Assurance.
• An inherent interest in software development and an internal drive to guard the quality of our releases.
• Sound experience in test automation for enterprise grade software applications using Selenium, TestNG.
• Strong programming skills in Java / C#.
• Hands-on experience with API Integration testing using Postman / RestAssured.
• Exposure to SQL & database verification.
• Hand-on experience with the design and execution of test plans and test cases for complex server applications.
• Hands-on with Test Management tools like TestLink and X-Ray.
• Experience with testing public cloud infrastructures and technologies, preferably Azure.
• Experience of using Azure, VMWare lab servers for deployment & functional testing.
• Well established technical problem-solving, troubleshooting & RCA skills.
• Excellent interpersonal skills & ability to influence others, especially in sensitive or complex situations.
• Experience working with Agile/SCRUM software development methodology.
• Ability to work in complex N-tier architecture projects with a can-do attitude.
• Proven experience in operating within a global environment.
• Ability to work effectively in a team environment.

You will have an advantage if you also have:

• Script programming for Windows using Powershell (preferrable) or Linux using Bash.
• Experience in testing cloud-native applications & knowledge of Kubernetes, Docker.
• Experience with performance testing tools such as JMeter or Gatling.
• Experience in evaluating performance, availability, and scalability of systems.
• Experience working with Git, Bamboo, Confluence.
• Experience in and knowledge of Enterprise Unified Communications Infrastructures (such as Teams, Zoom, etc.) is a plus.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8321

Reporting into: Tech Manager

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.