Senior Automation Engineer

at NICE

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are seeking a highly skilled and motivated Automation QA Engineer to join our dynamic X-Sight R&D Engineering team in Pune, focused on building scalable compliance solutions for financial markets. Take ownership of the development, implementation, and execution of automated testing strategies. As a senior member of the QA team, you will work closely with software engineers, product managers, and other stakeholders to ensure our software meets the highest quality standards. You will play a key role in shaping the quality of our applications and maintaining a seamless customer experience by identifying issues early and reducing manual testing efforts.

How will you make an impact?

  • Develop & Maintain Test Automation Framework:

    • Design, implement, and maintain automation frameworks and test scripts to improve software testing efficiency.
    • Ensure test automation coverage is adequate for new features and regression tests.
    • Collaborate with developers to define clear automation goals and ensure proper testability of code.
  • Test Execution & Analysis:

    • Execute automated test scripts in continuous integration and continuous delivery (CI/CD) pipelines.
    • Perform functional, regression, and performance testing using automated tools.
    • Analyze test results, report defects, and provide detailed feedback to the development team.
  • Collaboration & Mentorship:

    • Work closely with developers to integrate test cases into the development pipeline and improve test automation processes.
    • Mentor and provide guidance to junior automation engineers, ensuring best practices in test automation are followed.
    • Conduct code reviews for test scripts and frameworks.
  • Quality Advocacy:

    • Be a champion for quality within the organization and advocate for the adoption of automated testing techniques.
    • Provide insights into improving test coverage and enhancing the reliability of software.
    • Continuously explore new tools, technologies, and techniques to improve the quality assurance process.
  • Reporting & Documentation:

    • Create and maintain detailed documentation for automation scripts, frameworks, and test cases.
    • Provide clear and concise reports on testing progress, test results, and quality metrics.

Have you got what it takes?

Key Technical Skills:

  • Knowledge and hands-on experience in Selenium, Rest Assured & Playwright Framework

    • Strong Java Automation & API Testing using Rest-Assured. Strong in coding
    • Proven experience working at highly scalable and containerized cloud solution
    • Experience working in SaaS based on Kubernetes / Kafka, cloud-based product
  • Experience with API & GUI automation tools like Selenium/Postman/Rest-Assured/ Playwright.

  • Experience in behaviour-driven framework design and development for QA automation using Java (Windows / Linux environment)

  • Good familiarity with Cloud technologies, especially AWS

  • Experience with NFR testing and related tools – Performance - JMeter, Resilience, Security Testing

  • Experience with monitoring tools like Coralogix, Grafana

  • Requirement gathering and Defect management using tools like QC and JIRA

  • Experience working on Actimize solutions or Anti Money Laundering, Case Management or Fraud Detection product will be an added advantage

  • Self-motivated and fast learner with a strong sense of ownership and drive

  • Good interpersonal and communication skills; friendly disposition; work effectively as a team player

  • Ability to work independently and collaboratively

Good to Have:

  • Experience with CI/CD & Jenkins, Artifactory
  • Experience in financial markets compliance domain

Qualifications:

  • BS/MS in CS or equivalent degree
  • 4-5 years of experience in Automation testing

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NICE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 7629

Reporting into: Tech Manager

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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