Senior Channel Account Manager

Job description

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

What you’ll do at Jamf:

At Jamf, we empower people to be their best selves and perform their best work. The Senior Channel Account Manager is responsible for developing the sales strategy and execution to drive incremental revenue through channel partner(s).

This position is remote based in the Phoenix, AZ area and will involve regular on-site collaboration with our channel partner in Chandler, AZ. Candidates located in the greater Phoenix area are strongly preferred.  #LIHybrid

What you can expect to do in this role:

• Attain assigned sales targets and/or other key measures of success
• Develop and execute a business plan in collaboration with the partner and all relevant parties to dramatically grow channel-created business with assigned partner(s)
• Identify, empower, and assist partner sales and marketing team members and their partner activities.
• Develop an appropriate strategy for the assigned partner(s) and lead team members responsible for these partners
• Develop targeted campaigns, success metrics, and investment cases and assign partners to grow channel-sourced opportunities
• Work with the Channel Marketing team to create relevant content for partner sales enablement
• Provide resolution for partner/customer issues, and engage Jamf sales teams where appropriate, ensuring follow-through by appropriate Jamf employees
• Identify end customer business and technical needs relative to Jamf features and benefits, and communicate opportunities for improvement to Product Management
• Attend appropriate events/trade shows to engage partner sellers and communicate the Jamf value to their customers and prospects
• Create measurable and timely objectives, strategies, and pertinent campaigns to achieve desired business outcomes, reflected in a jointly developed business plan with the partner that is in sync with the partner’s and Jamf’s objectives.
• Lead the partner marketing strategy, collaborate with Jamf channel marketing on campaign development and execution tied to business plan objectives
• Execute on a business plan, course correct as needed, and report results to Jamf leadership
• Create an environment where all job responsibilities are in alignment with the core values, mission, and purpose of the Jamf organization
• Foster a workplace with the highest moral, ethical, and legal standards to deliver an environment that promotes respect, innovation, and creativity
• Model a positive, inclusive workplace – one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed, and manifested in our work
• Provide clear vision, strategies, support, and expectations to ensure employees can learn, grow, and expand their skills, perspectives, and experiences to help grow Jamf
• This position has a ⁷⁰⁄₃₀ OTE Split
• #LIHybrid

What we are looking for:

• 5-7 years of relevant channel/industry experience
• Proven track record of recruiting, developing, and inspiring channel sales professionals
• Proven track record in sales, with demonstrated quota achievement
• Channel sales and software experience with a deep understanding of partner ecosystems and routes to market
• Ability to effectively present business and technical concepts to all levels of a partner or end-customer organization
• Knowledge of financial terms and concepts to understand the partner’s business and to justify investments in the partner
• Find, create, and foster relationships across all organizational levels: Partner(s), Apple, and  Jamf
• Mastery of industry trends around Apple, mobility, security, and other relevant fields
• Ability to lead partner conversations to establish Jamf’s unique value proposition as it pertains to partners and Apple’s priorities
• Working experience with Salesforce
• Excellent interpersonal, communication, and presentation skills
• Enthusiastically accept new challenges and lead by example
• Experience working in the Apple channel ecosystem (preferred)

Education & Certifications:

• HS Diploma / GED Degree (Required)
• Bachelor’s degree (preferred)
• A combination of relevant experience and education may be considered

How we help you reach your best potential:

• Named a 2024 Best Companies to Work For by U.S. News
• Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families
• Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®
• Named a 2023 Best Workplaces for Women™ by Great Place to Work®and Fortune Magazine
• We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees!
• You will have the opportunity to make a real and meaningful impact for more than 70,000 global customers with the best Apple device management solution in the world.
• We put people over profits – which is why our customers keep coming back to us.
• Our volunteer time off allows employees to support and give back to our communities.
• We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.
• 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).
• Over 100,000 Jamf Nation users, the largest online IT community in the world.

The below annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

Pay Transparency Range

$71,800—$210,700 USD

What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.

Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.

Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.

What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at [email protected]