Senior Consultant I, Emergency Management Recovery

Job description

Introduction:

We are a leading, national consulting firm that provides compassionate, full-spectrum emergency management services including planning and preparedness, response, recovery, and mitigation services to the public and private sectors before, during and after a natural disaster or catastrophic event.

Our mission is to provide compassionate consulting services to local, state, federal, and industry clients, active in disaster response, recovery, and preparedness. We will be on time, on target, and on budget with the services aligned to the evolving threats and hazards facing our nation.

The position will be guided by ACDC’s Corporate Values Platform in all activities.

Position Summary:

• Job Title: Senior Consultant I
• Full Time or Part Time: Full Time
• Temporary/Seasonal/Regular: Regular
• Compensation: $80-$90k/year
• Travel/Location: Remote with travel/deployment required up to 50%

Benefits Summary:

• Medical, Vision, and Dental Insurance
• Short-Term Disability/Voluntary Long-Term Disability
• 401(k) Account with Company Match
• Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals
• Paid Parental Leave
• Training and Professional Development Opportunities
• Wellness Benefits/Allowance
• Corporate Computer
• Time off to Volunteer
• Cell Phone Allowance

Mission of Role/Position Summary:

The Emergency Management Senior Consultant is responsible for assisting the company and clients with special projects within their scope as a subject matter expert. An Emergency Management Senior Consultant provides advanced support, advice and analytical services to private businesses and government agencies on how to deal with emergency situations or any emergency management functions or disciplines. Each Consultant will have a specific work portfolio based on skills sets and needs. The position will be guided in all activities by ACDC’s Corporate Values Platform.

Tasks, Duties, and Responsibilities:

Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions:

• Lead operation functions within your multiple focus areas of emergency management, including leading entire smaller project or specific portions of larger projects. Directly interface with others as a subject matter expert, applying critical thinking and advanced client relations skillset. With intermediate to advanced knowledge of the principals of the emergency management framework, diversify capabilities within projects of increased complexity. Engage in opportunities to mentor and lead others as a senior level consultant. (Those in a Senior Consultant II level role will also direct work and supervise others.)

• Lead and manage smaller projects and portions of larger projects and provide technical and subject matter expertise to clients. Ensure all aspects of critical portions of assigned projects are completed as outlined in the scope of work and timeline, mindful of appropriate resource allocation. Utilize project operation knowledge, judgement, and discretion to lead or manage others, acting as a mentor to other levels of consultants. Ensure you and others meet or exceed personnel allocation and utilization targets. Provide feedback and guidance for Consultant and Associate Consultant team members.

• Attend, participate, and lead individual and group scheduled meetings and events. Respond, engage, and initiate other company communications as appropriate. Lead and directly engage with clients at conferences and networking events. Prepare materials for information sessions with communities and clients, and present at speaking engagements. Demonstrate and practice advanced knowledge of company client engagement practices, and regularly exercise discretion in decision-making.

• Utilize working knowledge of company services and contracts to participate and help prepare for client/partner meetings and proposal presentations. Support the creation, updating, and distribution of company marketing materials and capabilities statements based on subject matter expertise. Speak at conferences and industry events. Participate in all aspects of business development, including reviewing, evaluating, and responding to proposals and data calls. Learn about our pipeline tracking and account management processes. Build and maintain relationships with teaming partners and clients. Stay up to date on industry developments.

• Attend and participate in all assigned job-related training opportunities. Prepare and lead training events and information sessions to build community/client engagement.

• Makes decisions and exercises judgement on assigned projects, portions of projects, and individual work as technical and subject matter expert. Provide guidance to others on prioritizing tasks. Seeks guidance from leadership on prioritizing business goals.

• Maintain currency of and compliance with applicable state and federal policies, procedures, and guidance documents. Take on increasingly significant project roles and become an expert in multiple areas of Emergency Management. Maintain/pursue expert level knowledge, credentials, and career development opportunities.

• During a disaster, you may be called into the field to support or co-lead relief efforts or assist with organizing responses to support advanced roles in emergency situations and/or activations.

• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to effectively communicate both verbally and written.

• Ability to maintain confidentiality with sensitive customer and internal information.

• Capable of multi-tasking when necessary.

• Ability to Develop Disaster Recovery Frameworks for clients as requested.

• Ability to make project management decisions based on analytical skills. Report and communicate to appropriate stakeholders.

• Demonstrated ability to conduct program evaluation and analysis based on industry standards.

• Ability to work across multiple functions and divisions on various projects.

• Proven record of accomplishment with project management best practices.

• Ability to train others and lead projects and/or programs with senior leadership oversight.

• Ability to create and maintain relationships with a variety of public and private sector clients.

• Excellent critical thinking, strategic planning, and problem-solving skills.

• Highly organized.

• Detail-oriented.

• Strong time management skills.

• Strong desire to help people.

• Ability to remain flexible and adapt quickly to changes in roles, responsibilities, priorities and projects.

• Ability to work independently with minimal direction.

Supervisory Responsibilities:

This role does not have supervisory responsibility, but may have lead responsibilities within projects.

Expected Hours of Work:

Schedule may vary. Work on evenings and weekends may be required. Dependability and punctuality are paramount.

Travel Requirements:

• Up to 50% travel is expected for this position.
• Must be willing to travel and deploy to client sites for extended periods of time.

Physical Demands:

• Mobility required on-site with clients.
• Sitting or standing for hours at a time.
• Ability to work at a computer for extended periods of time if needed.
• Ability to lift up to 30 lbs. repetitively throughout the day and as needed.

Working Environment:

• Emergency management personnel may work in an office or home environment or be deployed to the field which may require working outdoors in adverse weather conditions.
• Work may be on-site with clients ex: EOC, hospital, debris sites or local government buildings.
• All AC Disaster Consulting (ACDC) positions are remote work site positions with the home location agreed upon at time of hire.
• If the remote work site locations change, ACDC Human Resources must be made aware, and leadership needs to approve any site changes for business registration and payroll tax purposes.

Experience/Education Required:

• A bachelor’s degree in emergency management or a related field is required. Years of experience may substitute for the education requirement on a year for year basis, in addition to the minimum requirements.
• 5-7+ years’ advanced or subject matter expert-level knowledge/experience in various emergency management functions.
• 5-7+ years customer service experience
• 2+ years FEMA Public Assistance Experience.
• At least 1-year direct leadership experience or experience leading complex portions of projects teams/tasks, program management or full scope programs.
• Demonstrated working knowledge of full scope Emergency Management protocols and familiarity with state and local plans, agencies, and funding sources is necessary.
• Demonstrated experience managing projects or complex portions of projects.
• Proficient in Microsoft Office 365, particularly Excel.

Experience/Education Preferred:

• Certified Emergency Manager (CEM)
• Emergency Management Consulting Experience
• Project Management Certification
• Business development experience.
• 3-5+ years knowledge of recovery and response programs including FEMA (Federal Emergency Management Agency) Public Assistance.
• Proficient with Salesforce.

Additional Qualifications:

• Must be 18 years of age or older.
• Eligibility to work in the United States without employer sponsored visa is required. We are not able to employ those located outside of the US.
• Must pass company and any applicable client background check and reference check upon offer of employment.

Regular status positions will receive these benefits:

• Medical, Vision, and Dental Insurance
• Short-Term Disability/Voluntary Long-Term Disability
• 401(k) Account with Company Match
• Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals
• Paid Parental Leave
• Training and Professional Development Opportunities
• Corporate Computer
• Time off to Volunteer
• Cell Phone Allowance

EEO Statement

AC Disaster Consulting is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AC Disaster Consulting will not tolerate discrimination or harassment based on any protected characteristic.

Please redact or remove information that identifies applicant’s age, date of birth, or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodation by contacting AC Disaster Consulting Human Resources team at [email protected].

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