Job description
Our mission at Greenhouse is to make every company great at hiring – so we go to great lengths to hire great people because we believe that they’re the foundation of our success. At Greenhouse, you’ll join a team that collaborates purposefully, fosters inclusivity, and communicates with transparency and accountability so we can help companies measurably improve the way they hire.
Join us to do the best work of your career, solving meaningful problems with remarkable teams.
We’re looking for a Senior Content Designer to join our team at Greenhouse!
Working directly with your Product Management and Engineering counterparts, you’ll have the opportunity to drive high-impact and cutting-edge projects that solve real world problems for our customers. You’ll be surrounded by a team of Content Designers that embrace new ways of content creation and tasked with build a seamless user experience through carefully curated content. Our Content Designers drive clarity, consistency, and usability across logic heavy, multi-step, and AI-driven experiences. If you’re a language lover who has a passion for delivering user delight through content, this is the opportunity for you.
Who will love this job
- A linguist - clear and concise writing is your go-to, and you know that visual layout can make or break a concept
- A big-picture thinker - you always consider the impact of the overall experience when making a design decision, but are iterative about how those changes occur
- A collaborator - you love working through design problems with a cross-functional team and are open and thoughtful with giving and receiving feedback
- A communicator - you have an understanding of working with a product team, which allows you to work effortlessly with developers, designers, and product managers
- An innovator - you’re able to use language to help communicate the perfect concept but also are realistic and iterative about the state of the app
What you’ll do
- Craft content tailored for end users, encompassing product text, in-app tutorials, and support guides
- Collaborate with cross-functional teams throughout the software development lifecycle, driving high-impact projects from inception to completion
- Develop and advocate for a cohesive content philosophy, ensuring alignment and securing stakeholder support before executing
- Analyze and leverage software development lifecycle insights, from interpreting product requirements and wireframes to understanding iterative go-to-market strategies
- Uphold and integrate industry-leading standards and processes to guarantee top-tier user content and translation
- Engage in user research sessions and workshops, harnessing diverse resources to inform and refine content strategy
- Drive customer retention by ensuring feature adoption through a seamless user experience
You should have
- Knowledge of UX principles and proven experience in crafting user-focused content, especially in SaaS environments
- Demonstrated experience working alongside cross-functional teams, including designers, product managers, researchers, and developers
- Experience with localization tools to ensure copy is easily translatable and suitable for global audiences
- Ability to quickly simplify complex information for non-technical audiences, including taking in information from multiple sources and making well-reasoned decisions
- A proactive attitude towards feedback, including seeking, receiving and incorporating stakeholder feedback, research, and user analytics without ego
- Optimism and resilience during the ever-changing product development lifecycle
- Inquisitiveness; the ability to ask specific questions to learn more information to more deeply understand user pain points, needs, and their impact on your content
- Proficiency with Figma
- Experience using Generative AI to help craft and refine content
- Your own unique talents - if you don’t meet 100% of the qualifications outlined above, tell use why you’d be a fit for this role in your cover letter
Applicants must be currently authorized to work in the United States on a full-time basis.
If you are based in California, we encourage you to read this important information for California residents linked here .
The national pay range for this role is $130,000 - $195,000. Individual compensation will be commensurate with the candidate’s experience and qualifications. Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Greenhouse provides a variety of benefits to employees, including medical, dental, and vision insurance, basic life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer short-term and long-term disability coverage, a 401(k) plan and company match. U.S. based employees also receive, per calendar year, up to 14 scheduled paid holidays and up to 80 hours of paid sick leave. Non-exempt employees accrue up to 20-25 days of paid vacation time annually, depending on tenure, and exempt employees have flexible paid time off (PTO).
The anticipated closing date for this role is August 15th, 2025.
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Who we are
At Greenhouse, we live by our mission through using our own product to help us hire the right person for the job, every time. We are a remote-first company and have shared office spaces in New York City and Ireland, and optional co-working spaces that give us flexibility to do our best work anywhere. We take an active role in our growth through a performance review program that’s committed to providing actionable feedback, and a bonus structure that rewards great performance. We believe that bringing together a variety of perspectives makes us a stronger company – and we nurture leaders who create an inclusive culture and invest into employee resource groups that celebrate our differences and life experiences. We’re proud to have built an award-winning culture that’s been recognized as Fortune’s Best Places to Work and Inc.’s Best Workplaces multiple years in a row.
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Greenhouse Software is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to [email protected].
Emails about job opportunities at Greenhouse Software are only offered by employees with @greenhouse.io email addresses. See this page on our website if you suspect a phishing scam.
