Job description
Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.
Learn how the world’s largest brands, including Mars, L’Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.
At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.
About the Opportunity
The Continuous Engineering team is dedicated to empowering the Salsify Support organization to operate with greater productivity and efficiency while delivering exceptional service to our customers, partners, and internal teams. Our mission is to implement impactful solutions that enhance both the team’s performance and the overall customer experience.
As a Senior Continuous Engineer on the Global Salsify Support team, your efforts will span critical areas across our SupplierXM, ProductXM, and Custom Readiness Report groups where your contributions will directly influence the team’s success.
This is a player/coach role, where you’ll collaborate closely with Support leadership, subject matter experts, and cross-functional teams - especially Engineering and Product - to build delightful solutions, while mentoring and developing team members to create the next generation of Continuous Engineers.
How you’ll make an impact
The Continuous Engineering team exists to increase the supportability of the application and introduce more opportunities for customers to self-resolve their issues.
As a Senior Continuous Engineer, you will:
- Promote and enforce best engineering practices
- Lead standups, sprint reviews, and planning meetings to ensure full team engagement
- Partner with Support management and our Support operations team for short and long-term release planning, and to keep the backlog healthy and prepared for execution.
- Assist in the creation of the team KPIs as well as monitor and report on results
- Collaborate with various Product Management and Engineering teams to design delightful solutions to complex problems across many feature areas
- Take ownership of a menagerie of existing and to-be-developed services, scripts, and Ruby gems
- Craft great software and ensure quality through code reviews, unit tests, and demos
- Solicit feedback from in-house “customers” to iterate and refine the tools they use
- Communicate clearly through documentation at various stages and for various audiences, including: architecture design records, feature proposals, tutorials, and technical documentation.
You’ll enjoy this role if you have:
- 3+ years of software development experience
- A genuine curiosity about software development and desire to mentor others - you will have many opportunities to teach and to learn
- Experience with Agile methodologies
- A track record of excellence, able to compromise judiciously between perfection and completeness where necessary
- A sense of adventure – we interoperate with many 3rd-party services with widely varying API design
- A good attitude, a collaborative spirit, and a customer service mentality
- Fluency in English
- Experience with microservices architecture is a plus
#LI-IA1 #LI-Remote
At Salsify, we maintain 3 core principles as part of our Compensation Philosophy:
- We pay market rates, which are competitive and equitable
- We pay based on performance and proficiency, not tenure
- We adjust proactively; when the market moves, we do too
The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate’s work experience, targeted skills, internal equity of the team, and external market data.
National Pay Range
€36.550—€43.000 EUR
Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!
A member of Talent ‘[email protected]’ will be reaching out about next steps if we would like to move forward.
Salsify’s mission is to empower brand manufacturers to win on the digital shelf.
Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.
We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!
As part of the hiring process, we may be conducting reference checks with your provided contacts.
Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.
An Inclusive Place To Work
Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Accommodations
Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact [email protected].
We take your security seriously. When applying for a position with us, please be aware of the following:
Official Communication ChannelsAll legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.
Verify Job Postings
Always verify the legitimacy of any Salsify job posting by checking our official website’s careers page. If a position is not listed there, it is not a genuine Salsify opening.
Secure Application Process
We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.
No Payments Ever Required
Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam.
Personal Information Requests
Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.
