Job description
About the Role
We are seeking a strategic, data-driven, and customer-obsessed Value Realization Principal Consultant to join our Value Realization team. This role is ideal for a leader who thrives in ambiguity, brings a strong executive presence, and is passionate about driving measurable impact through digital customer experience strategies.
You will lead cross-functional initiatives, develop value measurement frameworks, and guide customers through integrated Adobe solution journeys that deliver tangible business outcomes.
Key Responsibilities
- Serve as a trusted advisor to senior executives, driving customer value realization across Adobe’s Digital Experience stack.
- Develop and implement strategies for value measurement, use case prioritization, and long-term planning.
- Lead cross-functional teams in a matrixed environment to deliver customer outcomes.
- Collaborate with customers to identify needs, define success metrics, and build tailored programs that drive retention and growth.
- Evaluate and quantify opportunities for revenue growth, cost reduction, and customer experience improvement.
- Mentor and coach team members on value realization best practices and frameworks.
What You Bring
- 10+ years of experience in value measurement, business modeling, or digital customer experience strategy.
- 5+ years in a top-tier management or digital consulting firm.
- Proven success delivering programs using Adobe Experience Platform, Adobe Experience Manager, Workfront, or related tools.
- Strong executive communication skills and ability to influence CxO-level stakeholders.
- Experience navigating complex customer organizations and leading strategic conversations.
- MBA preferred.
Company Description
Blue Acorn iCi, an Infosys company, is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs.
Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.
Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands!
Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more! Additional perks vary by location.
Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.
Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: [email protected].
California applicants: Please click here for CCPA disclosures.
