Job description
Wavelo is a SaaS business on a mission to make telecoms a breeze.
We provide flexible software that modernizes how communication service providers (CSPs) do business, helping them drive more value, focus on customer experience, and scale their operations faster.
What’s New at Tucows
As part of Tucows (NASDAQ:TCX, TSX:TC)—one of the world’s largest Internet services companies—Wavelo is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!
The work we do genuinely changes lives. If this sounds exciting, we’d love to hear from you!
About the Opportunity
We’re looking for a Senior Infrastructure Engineer with strong infrastructure experience to join our team. This role focuses on designing, building, and maintaining a large-scale, on-premise environment powered by our private OpenStack cloud. You’ll help drive automation, support development teams, and contribute to the evolution of our infrastructure platforms.
This is an ideal role for someone with a systems background—comfortable working across Linux environments, automating infrastructure with code, and collaborating across teams to deliver scalable, reliable solutions.
This is a remote role for applicants in Canada.
Key Responsibilities
Build and maintain infrastructure using tools like Terraform, SaltStack, and GitHub Actions
Operate systems across multiple on-prem data centers and manage our OpenStack-based cloud environment
Collaborate with developers and other engineers to support application needs and improve system reliability
Automate routine tasks and contribute to internal tooling (primarily in Python)
Support and extend monitoring, alerting, and observability systems (e.g., Prometheus, Grafana)
Participate in technical planning, troubleshooting, and long-term infrastructure projects
Knowledge, Skills, and Abilities
Strong experience with Linux systems administration and infrastructure management
3+ years of experience with Infrastructure-as-Code and configuration management tools (e.g., Terraform, SaltStack)
Experience operating distributed systems and core infrastructure services (e.g., Redis, Consul, Vault, Postgres, Elasticsearch)
Familiarity with CI/CD tools and container orchestration (e.g., GitHub Actions, Nomad or similar)
Ability to write and maintain lightweight tools or scripts in Python
Strong collaboration and communication skills—able to work effectively across teams and projects
A mindset focused on reliability, automation, and continuous improvement
Quick learner with the ability to adapt to new technologies and environments
Required Qualifications
Extensive professional experience in infrastructure, systems, or site reliability engineering
Proven success working in complex, on-premise environments across multiple data centers
Demonstrated ability to manage projects independently and translate high-level goals into actionable plans
Experience working closely with software development teams
5+ years of experience working with on-prem infrastructure
The base salary range for this position is $114,120 - $130,000 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.
Want to know more about what we stand for? At Wavelo and Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.
We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Tucows and its subsidiaries participate in the E-verify program for all US employees.
Learn more about Tucows, our businesses, culture and employee benefits on our site here.
