Senior Internal Comms Creative Production Partner

Job description

Company Description

When you join Turnitin, you’ll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Originality, Gradescope, ExamSoft, Similarity, and iThenticate.

Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description

At Turnitin, we believe internal communication is culture in action. We’re looking for a creative, tech-savvy, and future-focused Senior Internal Comms Creative Production Partner with demonstrable achievements leading programs, platforms, and content design that shape experiences, compel engagement and connect teams.

This role is responsible for owning and evolving Turnitin’s internal communications —and reimagining how we connect as a remote-first company. It will be instrumental in how we communicate with our people—not just to them—by leading executive communications, shaping company-wide moments that matter, and driving the transformation of our communications systems - evaluating existing channels and creating business cases to scale next-generation systems that are fit for our remote-first purpose.

This is a high-visibility, high-impact role that partners across business functions and geographies to elevate clarity, transparency, and alignment. It’s a non-people manager role—but it is a leadership position in other ways—from crafting narratives with executives, influencing leadership, experimenting with new digital formats and channels, and project managing global internal platforms.

You’ll work closely with our People team, global comms network, senior leaders, Culture Leaders, and cross-functional collaborators across all Turnitin teams.

What You’ll Do

Channel Strategy & Program Management

• Serve as the Business Owner for Connect 2.0 & MyHR Hub– managing governance, rollout strategy, timelines, stakeholder management, and platform adoption.
• Own the roadmap for platform improvements that support content quality, usability, and employee engagement.
• Champion Connect as a strategic channel that supports employee enablement, culture building, and internal alignment.
• Contribute to the evolution of our internal comms channels (Connect, Slack, newsletters, etc.) with a focus on strategic alignment, digital creativity and experience.
• Explore and test new tools, formats, and technologies (e.g., AI-enhanced comms, short-form video, async communication) to reach people where they are.
• Use data and team feedback to iterate on how, when, and where we communicate.

Executive & Organizational Communications

• Anticipate needs, and partner with senior leaders to craft crisp, timely, and meaningful internal communications that align with business priorities.
• Write, edit, and advise on comms for company-wide updates, leadership narratives, keynotes, and critical business moments.
• Help shape a consistent leadership communication strategy across internal channels, including email, video, Connect, Slack, and live events.
• Build toolkits, templates, and guidance to improve message consistency and clarity across functions.
• Act as a creative production partner—thinking visually and interactively to make strategic updates engaging and memorable.

Insights & Impact

• Define key metrics for comms effectiveness. Track performance, analyze engagement data, and share learnings with stakeholders to guide future content and channel strategy.
• Provide regular reporting on engagement with exec comms, Connect usage, and major campaigns.
• Act as a creative production partner—thinking visually and interactively to make strategic updates engaging and memorable.

Company-Wide Internal Event Planning & Facilitation

• Project manage quarterly All Company Meetings and other flagship events end-to-end—from content development to tech logistics.
• Collaborate with speakers, content owners, and tech teams to deliver a polished, engaging experience—globally accessible, inclusive, and aligned to our values.
• Bring a production mindset—ensuring format, visuals, and delivery reflect our culture, remote-first ways of working, and commitment to digital storytelling.
• Own post-event follow-up comms, surveys, and reporting to continuously improve impact and engagement.

Qualifications

What You’ll Bring

• 7+ years of experience in internal communications, program management, and/or corporate comms.
• Exceptional writing and storytelling skills—able to distill complex topics into human, accessible messages.
• Proven experience partnering with senior leaders on communications and culture-building.
• Strong fluency in digital content formats—advanced in working across video, async formats, and low-code tools, with demonstrable experience using AI tools to enhance content creation or comms workflows.
• Experience leading cross-functional projects involving platform/tool implementation or revamp and moving project outcomes at pace.
• Comfort presenting in a highly engaging fashion to large or executive audiences—verbally and in writing.
• Data-driven mindset and comfort using insights to guide iteration.
• Highly organized, proactive, and detail-oriented with a bias for action.
• Global mindset—able to adapt messaging and strategy for a distributed, culturally diverse audience.
• Familiarity with platforms like SharePoint, Happeo, or similar intranet/CMS tools.

Why It Matters

You’ll play a critical part in enabling Turnitin’s people to feel informed, included, and inspired—no matter where they sit in the world. Internal communications isn’t just about pushing updates—it’s about building a culture of transparency, trust, and accountability. In this role, you’ll be a strategic force behind how our global team experiences clarity and connection, helping Turnitin achieve our People Team goals to:

• Strengthen our Bench
• Cultivate an Inclusive “One Team, Accountable” Culture
• Enable excellent performance

Additional Information

Total Rewards @ Turnitin

Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of unleashing your potential to positively impact global education, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. Experience a remote-centric culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric- We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
• Passion for Learning- We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership- We have a bias toward action and empower teammates to make decisions.
• One Team- We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

\* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.