Job description
ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24⁄7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We’re backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.
The Sr. Manager, Sales Performance & Analytics is a key leadership role critical in developing the strategy and monitoring the performance of the sales organization. This individual will lead a team and work directly with the Director of Sales Operations to optimize books of business, develop and execute on the sales team commission plan and support all reporting and analytics needs of the sales team through cross functional partnerships with finance, data and systems teams within the organization. The Sr. Manager will use data to proactively identify areas of opportunity within the business, propose actionable solutions and lead cross-functional project teams while executing on their own key projects all with the focus of accelerating sales growth.This position supports a fast moving sales organization and will require someone who is able to operate in a nimble yet thorough manner through implementation of short term solutions while more formal solutions are designed.
What You’ll Do:
- Sales Data and Reporting: Collaborate with the Director of Sales Operations and other cross functional partners to develop a standardized reporting suite for all levels of the sales organization ensuring consistency of reporting in all tools.
- Sales Strategy: Utilize performance reporting to make proactive recommendations on where efficiencies can be gained in the sales process and identify where the strategy may need to be adjusted to support the business goals.
- Territory Management: Develop and manage territory management inclusive of the rules of engagement for owned and unowned accounts, design processes for any account movement within the organization and ensure books of business are created in an equitable manner for all sales team members.
- Commission: Own the end to end commission program for all commissionable team members, including but not limited to the creation of new plans, monitoring efficacy of existing plans, and executing payments and statements.
What You Have:
- A minimum of 8-10 years of demonstrated experience in sales operations, commission and territory program management, and finance or a related role with at least 2 years of direct leadership experience
- Strong cross-functional leadership and management skills, with the ability to lead by influence across the organization.
- Excellent analytical and problem-solving skills, with the ability to make data-driven recommendations to leadership.
- Exceptional communication and interpersonal skills, with the ability to work collaboratively across departments.
- Strong understanding of sales processes, territory management, data analytics and commission programs.
- Ability to thrive in a fast-paced and dynamic environment.
The national cash compensation range for this role is $164,000-$235,000*
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!
ezCater does not sponsor applicants for work visas or legal permanent residence.
What You’ll Get from Us:
You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.
Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, Relish (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.
For information on how ezCater collects and uses job applicants’ personal information, please visit our Job Applicant Privacy Policy.
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