Job description
Join New Era Technology, where _People First_ is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.
New Era Technology offers:
· Full Benefits
· Medical
· Dental
· Vision
· 401K match
· 28 PTO Days including company holidays
SUMMARY:
The Senior Manager of Strategic Sales Operations & Enablement is a key partner to the SVP of Sales for GVC (Global Video Collaboration) and TPL (Technical Practice Leadership). This role is critical in driving visibility, efficiency, and execution across sales and business operations, supporting a complex, high-value portfolio. With a focus on reporting, strategic deal support, commission management, and cross-functional alignment, this individual plays a vital part in advancing growth initiatives across the organization.
This role does not directly manage a team but is highly influential—supporting and aligning the work of 12–20 cross-functional team members across Sales, Finance, Operations, and Customer Engagement.
Key Responsibilities:
Sales and Strategic Reporting
- Own end-to-end reporting and insights for GVC and TPL across bookings, pipeline, wins/losses, and opportunities.
- Conduct monthly, quarterly, and ad hoc reporting (MORs, QBRs, executive dashboards).
- Maintain and interpret Salesforce (SFDC) data, lead CW data cleanup efforts.
Meeting & Communication Cadence
- Prepare and participate in weekly LT calls, biweekly team meetings, monthly sales/engineering all-hands, and customer meetings.
- Support content development and strategy alignment for MORs, QBRs, and leadership reviews.
- Drive effectiveness in 1-on-1s and SteerCo meetings with clear action registers and follow-ups.
Deal & Account Strategy Support
- Coordinate pricing, CRM entry reviews, and cross-sell processes.
- Review account planning exercises and member assignments.
Commission and Incentive Oversight
- Manage monthly, quarterly, and annual commission reviews in partnership with Finance and Sales leadership.
Recruiting & Team Enablement
- Support recruiting efforts for open sales positions in GVC and TPL teams.
- Collaborate on onboarding and performance tracking of new hires.
Experience and Skills Required
- 7–10+ years of experience in Sales Operations, Revenue Enablement, or Strategic Planning roles.
- Strong understanding of Salesforce (SFDC), pipeline management, and enterprise B2B sales motions.
- Proven experience supporting senior sales leaders in high-growth or complex matrixed organizations.
- Excellent analytical, communication, and presentation skills.
- Experience driving influence without authority across cross-functional teams.
- High attention to detail, accountability, and ability to manage multiple priorities .
- Comfortable in hybrid work environments with occasional travel as needed.
LANGUAGE SKILLS: English
PHYSICAL DEMANDS:
- Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
- Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
- Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.
WORK ENVIRONMENT: Remote
EXPECTED HOURS OF WORK: Monday – Friday8am-5pm , plus overtime as needed.
TRAVEL:
QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EEO/AA Statement
New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.
In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This is a 100% remote role within the United States, offering a base salary range of $120,000 to $140,000, with a target bonus of 10% to 15%, depending on experience and qualifications.
New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
