Job description
We are united in our mission to make a positive impact on healthcare. Join Us!
- South Florida Business Journal, Best Places to Work 2024
- Inc. 5000 Fastest-Growing Private Companies in America 2024
- 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
- 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
- 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)
Who we are:
We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.
ModMed is hiring a driven Senior Onboarding Specialist to join our Enterprise Learning & Development (L&D) team. In this role you’ll play a critical role in shaping the new hire experience for Modernizers across the globe. You will orchestrate a seamless and engaging onboarding journey across the US and India, responsible for leading virtual sessions, designing and assigning on-demand eLearning, and providing ongoing new hire support. If you’re a highly organized, detail-oriented professional passionate about creating impactful onboarding experiences, we encourage you to apply.
Your Role:
Facilitation and New Hire Communication (40%):
- Act as the primary facilitator of all virtual instructor-led onboarding sessions across all regions.
- Coordinate and manage communication with on-cycle new hires setting expectations for their first week.
- Serve as the primary point of contact for new hires during the onboarding process, addressing any questions or concerns promptly and effectively. Drive new hire check-ins up to 12 months after onboarding.
Content Design and Content Ownership (30%):
- Design new onboarding materials as necessary in partnership with the L&D Instructional Designer.
- Update and maintain onboarding materials, ensuring they are accurate and reflect ModMed culture.
Onboarding Program Management (30%):
- Coordinate and manage the global onboarding schedule.
- Coordinate SMEs and guest speakers for all virtual onboarding sessions across all regions.
- Oversee the enrollment and new hire completion of mandatory eLearning (LMS) courses.
- Collaborate with People Operations and Corporate IT to manage onboarding workflows.
- Keep People Leaders updated on onboarding content and new hire onboarding schedules.
- Monitor and identify areas for improvement and implement changes as needed.
Skills & Requirements:
- Bachelor’s degree in Communications, Human Resources, Organizational Development, or related field.
- Minimum 7 years of experience in onboarding or talent development, at least 3 years supporting global teams.
- Must demonstrate a mastery of virtual facilitation and virtual meeting tools, preferably Google Meet.
- Proven experience in navigating an enterprise Learning Management System (LMS), preferably Docebo.
- Experience with eLearning content development and design tools such as Articulate, Canva, and Vyond.
- Strong understanding of adult learning principles and modern instructional design methodologies.
- Experience using Slack and the Google Suite, including Docs, Slides, Sheets, and Forms. Gemini a plus.
- Excellent project management, organizational, and communication skills are a must-have.
- Preference will be given to candidates local to our Boca Raton, Florida location.
Preferred Skills:
- Experience with cross-cultural collaboration. India preferred.
- Certification in HR, Talent Development, virtual facilitation, or related areas (e.g., SHRM, ATD).
- Do you have a background in theater? New hires are your audience. The show must go on!
#LI-KM1
#REMOTE
ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
India
- Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
- Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
- Allowances: Annual wellness allowance to support your well-being and productivity,
- Earned, casual, and sick leaves to maintain a healthy work-life balance,
- Bereavement leave for difficult times and extended medical leave options,
- Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
- Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
United States
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
