Job description
We are united in our mission to make a positive impact on healthcare. Join Us!
- South Florida Business Journal, Best Places to Work 2024
- Inc. 5000 Fastest-Growing Private Companies in America 2024
- 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
- 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
- 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)
Who we are:
We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.
Position Overview:
As a Product Owner, you will play a crucial role in translating various requirements into actionable product features for our Practice Management software development teams. You will work collaboratively with cross-functional stakeholders to analyze, document, and refine high-level requirements, ensuring they are well-defined for engineering teams to implement.
This role offers an exciting opportunity to learn and grow within the healthcare software space and leverage your practice management and medical billing knowledge to enhance our innovative Practice Management software.
You will also engage with our Agile processes, contributing to various ceremonies and maintaining a strong focus on defining stories.
Key Responsibilities:
- Collaborate with product managers, engineers, QA teams, internal stakeholders, and customers to create business requirements for features, using data to drive your decision-making.
- Convert requirements into clearly defined and detailed user stories and own them throughout their lifecycle, ensuring clarity in scope, technical feasibility, and acceptance criteria.
- Participate in SAFe Agile ceremonies, including backlog refinement, planning, and daily stand-ups to ensure maintaining alignment between product and engineering teams.
- Define/document JIRA epics to drive delivery against requirements and track/manage the delivery of key capabilities and features.
- Triage and classify bugs to ensure effective prioritization and resolution.
- Perform testing to certify solutions before their release.
- Conduct detailed research into enhancement ideas, including statistical sampling, client and stakeholder interviews, market research, etc.
- Work with cross-functional teams for software release management and rollout of release documentation.
- Manage projects for alphas/betas.
Required Skills & Qualifications:
5+ years of Healthcare tech experience creating functional requirements in the form of use cases/user stories, business processes, and technology requirements.
- Working knowledge of healthcare or healthcare technology is strongly preferred.
- Knowledge of medical billing and experience using practice management software is required.
- Experience with EMR/EHR software will make you stand out.
Strong comprehension & analytical skills with keen attention to organizational, written detail & problem-solving skills.
Confidence in their analysis and comfort in advocating for their decisions, thus ensuring feature accuracy and appropriate prioritization.
The capability of managing multiple priorities and deadlines, while being well-organized, self-directed, and able to work with minimal supervision.
The ability to collaborate, actively listen, and independently drive meetings with stakeholders as well as various departments and roles within the organization including software engineering, product management, UX team, and customers.
Familiarity with tools like Jira & Confluence, as well as a strong working knowledge of Google Suite.
Familiarity with Agile methodologies (e.g., SAFe) is a plus.
Acting as an agent of change to foster a customer-centric quality culture throughout the organization and drive measurable improvements through enhancements and automation.
Experience working with teammates based across multiple countries and time zones.
ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
India
- Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
- Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
- Allowances: Annual wellness allowance to support your well-being and productivity,
- Earned, casual, and sick leaves to maintain a healthy work-life balance,
- Bereavement leave for difficult times and extended medical leave options,
- Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
- Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
United States
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
