Job description
Imagine having an enterprise-grade AppStore at work — one that ensures you can easily search, request, and gain access to any app you need, precisely when you need it. No more long waiting times with outstanding IT requests. Lumos is solving the app and access management challenges for organizations of all sizes through a unified platform. Our fast-growing startup is pioneering the way to untangle the complex web of app and access management by building the critical infrastructure that defines relationships between app, identities and data.
Why Lumos?
- Jump on a Rocketship: Since launching out of stealth mode just over 2 years ago, our team has grown from 20 to ~100 people and our customer base has 10x’ed with companies like GitHub, MongoDB and Major League Baseball!
- Build with Renowned Investor Backing: Andreessen Horowitz (a16z) backed us since the beginning and we’ve raised over $65m from Scale, Neo, Greg Brockman (President at OpenAI), Phil Venables (CISO at Google), and others.
- Thrive in a Unique Culture: You’ll join an early-stage company where you have actual influence on the trajectory of the company. We deeply care about our people and the philosophy we live by - check out our values here.
🌎 About the Role
Lumos is reinventing enterprise access by turning IT into a product—and the App Store is how users experience it. We’re looking for a Senior Product Manager for App Store & Provisioning to lead our efforts in automating access requests, enabling just-in-time (JIT) provisioning, and enforcing least privilege at scale.
This role is at the center of how Lumos delivers secure, efficient access across the enterprise. You’ll define the product experience and underlying systems that power our App Store interface, request orchestration engine, and provisioning infrastructure. Your work will directly impact how quickly users get access, how safely it’s granted, and how easily IT can manage it.
You’ll collaborate closely with platform engineers, our integrations team, and the broader product surface to design self-service, policy-driven access that just works.
✨ Your Responsibilities
Access Request & Fulfillment Flow: Own the end-to-end request experience—from App Store UI to fulfillment—ensuring high success rates and minimal friction for users, reviewers, and approvers.
Provisioning Engine: Drive the architecture and roadmap of our provisioning infrastructure (manual, semi-automated, and fully automated), ensuring correctness, observability, and least privilege access controls.
Just-in-Time Access: Expand our support for JIT access use cases across SaaS, internal apps, and infra. Define time-bound access models, revocation policies, and access audits.
App Catalog & Management: Scale the App Store catalog with structured metadata, automated sync from integrations, and rich configuration capabilities to support enterprise app governance.
Workflow & Policy Abstractions: Define reusable components (e.g., multi-stage approval flows, entitlement templates, auto-expiry rules) that scale across apps and environments.
Access Accuracy & Auditability: Partner with security and compliance teams to ensure every granted access is justified, logged, and easily reviewed.
🙌 What We Value
- Access & Provisioning Expertise: 5+ years in product management, ideally with experience in identity access management, access governance, or enterprise provisioning workflows.
- Workflow & Policy Thinking: You’ve built request/approval engines, access flows, or orchestration layers before—and know what’s hard about them.
- Systems Awareness: You understand the dependencies between App Store UX, policy engines, integration logic, and provisioning APIs.
- Security-First Mentality: You think about access as a vector for risk and prioritize least privilege, just-in-time models, and auditability by design.
- Strong UX + Infra Balance: You care about elegant end-user flows and also deeply understand the backend complexity to make them work at scale.
💰Pay Range
- $145,000 - $175,000. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.
💸 Benefits and Perks:
- 💯 Remote work culture (+/-4 hours Pacific Time)
- ⛑ Medical, Vision, & Dental coverage covered by Lumos
- 🛩 Company and team bonding trips throughout the year fully covered by Lumos
- 💻 Optimal WFH setup to set you up for success
- 🌴 Unlimited PTO, with minimum time off to make sure you are rested and able to be at your best
- 👶🏽 Up to 16 weeks for expecting parents
- 💰 Wellness stipend to keep you awesome and healthy
- 🏦 401k matching plan
